- Secondary (high) school graduation certificate
- or equivalent experience
Tasks
- Greet people and direct them to contacts or service areas
- Obtain and process information required to provide customer service
- Schedule and confirm appointments
- Maintain work records and logs
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Word
Security and safety
- Bondable
- Criminal record check
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Sitting
Personal suitability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
Experience
- 1 to less than 7 months
Support for persons with disabilities
- Provides physical accessibility accommodations (for example : ramps, elevators, etc.)
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and / or refugees
Support for youths
- Participates in a government or community program or initiative that supports youth employment
Support for Veterans
- Participates in a government or community program or initiative that supports Veterans
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
Support for mature workers
- Participates in a government or community program or initiative that supports mature workers
Supports for visible minorities
- Participates in a government or community program or initiative that supports members of visible minorities