Disability Services Team Lead

Sapphire Care is currently seeking a skilled and qualified Team Leader . This leadership position oversees a team of approximately 15 frontline staff delivering complex support services to individuals with disabilities.

This role combines main supervisory functions with some direct support / service responsibilities.

The day-to-day roles and responsibilities of the Team Lead are as follows :

• Train new hires by showing them how to perform tasks and orienting them to the company culture and work environment
• Complete Monthly and Quarterly Reports using data and observations obtained from staff.
• Oversee, delegate and participate in all aspects of running the household and the support programs in place
• Monitor team performance and report on metrics
• Discover training needs for existing staff and provide coaching
• Create monthly schedules with the person served according to their needs, interests, hobbies, and talents.
• Comprehensively understand the person served ISP and BSP to develop service delivery strategies that would best meet the needs of the individual.
• Advocate for the person served and provide and facilitate access to several employment, advocacy, and recreation services.
• Work directly with the person served as needed.
• Report to the Program Manager and the Program Director in fulfilling of deliverables

The successful candidate will :

• Be able to work alone and in a team
• Develop a positive and effective relationship with staff and Individuals we support
• Train and supervise the team according to Sapphire Care policies and procedures
• Have an in-depth knowledge of the policies and procedures of Sapphire Care
• Work closely with the Program Coordinator and other Team Leads to uphold agency standards and personal rights.
• Be flexible to work various shifts, including evenings and weekends as required.

Required qualifications include :

• A minimum of 3 years experience in leadership or supervisory roles in disability services
• Excellent communication and leadership skills
• Proficient computer skills, especially MS Excel
• Formal postsecondary education
• The following training is preferred :
• Abuse prevention training
• Therapeutic Crisis Intervention (TCI) or Nonviolent Crisis Intervention (NVCI)
• Crisis Prevention Institute (CPI) training
• Abuse Prevention Response Protocol (APRP) training
• Trauma Informed Care (TIC) training
• Medication Administration training
• Mental Health First Aid
• Food Safety training and certification
• Trauma-informed care training
• FASD training
• Must have a reliable car with personal liability insurance with a minimum coverage of two million ($2,000,000.00) and SEF44 Protection Endorsement
• Successful candidates will need to provide a current Police Security Clearance.

Indigenous Candidates :

Sapphire Care recognizes the diversity within the communities and persons we serve and ensures that our programs, services, facilities, and employment processes are inclusive to all people.

As a result of our commitment to support the equal representation of Indigenous peoples in service delivery, we strongly encourage all persons of Indigenous origin or heritage to apply.

To Apply : Send your resume and cover letter to [email protected]. We will only invite successful candidates for an interview.

Thank you for your interest in working with Sapphire Care.

Job Type : Part-time

Expected hours : No less than 10 per week

Benefits :

• Casual dress
• Flexible schedule
• On-site parking

Flexible language requirement :

French not required

Education :

Bachelor's Degree (required)

Work Location : In person

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