Job Summary
Job Description
What is the opportunity?
The RBC Dominion Securities Management team located in Richmond Hill is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams.
In addition to managing client account activities and ensuring compliance standards are met, the Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.
What will you do?
- Implement Branch Director’s vision and ensure branch is efficiently and effectively managed.
- Instrumental in managing the daily administrative operations of the branch including : approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.
- Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.
- Ensure compliance and internal control requirements are met.
- Branch technology access, setup, and troubleshooting.
- Managing sales support within the branch
What do you need to succeed?
Must-have
- Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
- Meticulous attention to detail and excellent time management skills
- Exceptional written and verbal communication skills
- A professional approach to all situations to create a positive working environment
- Ability to complete duties independently seeking out own answers and solutions
Nice-to-have
- Knowledge of RBC Dominion Securities’ systems and procedures, an asset
- Experience in the securities industry is an asset
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
Job Skills
Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury Management
Additional Job Details
Address :
260 EAST BEAVER CREEK RD : RICHMOND HILL
City : RICHMOND HILL
RICHMOND HILL
Country : Canada
Canada
Work hours / week : 37.5
37.5
Employment Type : Full time
Full time
Platform : WEALTH MANAGEMENT
WEALTH MANAGEMENT
Job Type : Regular
Regular
Pay Type : Salaried
Salaried
Posted Date : 2024-08-07
2024-08-07
Application Deadline :
2024-10-05
I nclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.
We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .
Branch Operations Manager
Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements. Ensures Branch organization and delegation templates are in place and up to date. Monitors to ensures Branch adherence to inte...
Branch Operations Manager
The RBC Dominion Securities Management team located in Richmond Hill is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor team...
Branch Operations Manager
The RBC Dominion Securities Management team located in Richmond Hill is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor team...
Branch Manager
Oversee all aspects of the branch’s operations, including claim intake, emergency services, project management, staff scheduling, and customer satisfaction. Take assignment of claims and/or duties as directed by General Manager. Lead, mentor, and motivate a team of project managers, project coordina...
Agile Project Manager
If you’re dedicated to innovation and excellence and looking for a career that allows you to lead transformative projects with strategic impact, we have an opportunity for you!. As a member of the Steelcon Digital Engineering team, you'll have the opportunity to work on groundbreaking projects that ...
Field Sales Manager - Grocery
The Field Sales Manager Grocery manages the team of representatives in the province of Ontario for the emerging Grocery and C&G channel by developing various elements and procedures essential to the growth of Dandurand Group portfolio. By utilizing coaching, training, and team development, the Field...
Director of Operations
Measure the effectiveness of all processes (budget, operations, and management, etc. You will be responsible for leading the company's day-to-day business operations (managing the company budget, ensuring operational compliance is followed, and addressing administrative issues). Determine company's ...
Account Manager
Ensure long-term success of our clients in our strategic brand building and packaging design environment by supporting our cross-functional internal teams as we develop long-term relationships with key client accounts, delivering timely and successful package design & strategic brand solutions. Grou...
Regional Sales Manager - Ontario
Taylor Hopkinson is currently in active pursuit of a Regional Sales Manager to join an Asian BESS company that manufactures high-performance BESS for the North American residential markets through distribution channels. My client is seeking a highly motivated and experienced sales professional who w...
Project Manager (Building Envelope Construction)
Lead the construction project lifecycle (for several projects simultaneously) which encompasses: Post-bid negotiations; Reviewing shop drawings, submissions, and post-tender addenda; Reviewing and negotiating project scope changes; Planning project sequencing and scheduling with general contractors,...