Application Support Engineer, Trilogy (Remote) - $60,000 / year USD

Application Support Engineer, Trilogy (Remote) - $60,000 / year USD

This position is remote. The compensation level for this role is $30 USD / hour, which equates to $60,000 USD / year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com / help-and-faqs for more details on this topic.

What You Will Be Doing

• AI-Enhanced Customer Problem Solving : Investigate escalated complex tickets that AI systems cannot fully resolve, apply human judgment where AI capabilities fall short, then enhance the AI system to narrow that gap

What You Won’t Be Doing

Application Support Engineer Key Responsibilities

Basic Requirements

About Trilogy

Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things : Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The payment period is weekly. For more details, consult www.crossover.com / help-and-faqs.

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