Medical Receptionist

Medical Receptionist (Full-Time / Part-Time)- Skin Vitality Medical Clinic

We are seeking an enthusiastic Medical Receptionist to join our team!

MUST BE AVAILABLE FOR DAYS, EVENINGS AND WEEKENDS.

Skin Vitality Medical Clinic is the #1 Provider of Botox®, Juvéderm®, CoolSculpting®, PRP Hair Restoration, Sculptra®, EMSculpt® and Morpheus 8® in Canada with 13 Locations in Ontario.

We have grown 1000% in the last two years, opening 4 new locations in 2022. If it’s growth within a company you are looking for, look no further.

Job Description : Skin Vitality Clinic Receptionists assist with daily clinic operations through upholding exceptional customer service standards.

This individual must be highly motivated with a passion for excellence and growth.

Job Responsibilities :

• Welcome patients and visitors in person or over the phone, and respond to inquiries promptly
• Schedules appointments efficiently, ensuring patient satisfaction and optimizing treatment room use
• Maintaining appointment schedules, notifying medical staff of patient arrivals and communicating any service delays
• Ensure patient comfort and satisfaction by anticipating patients’ needs, anxieties; answering patients questions, maintaining a welcoming reception area
• Maintain patient accounts by obtaining, recording, and updating and financial information
• Ensure availability of treatment information by filing and retrieving patient records
• Perform opening and closing procedures and protocols

Skills Required :

• Ability to multitask efficiently without compromising positive attitude and high performance standards
• Process payments and communicate effectively with the medical team and patients.
• Provide exceptional customer service with a warm and friendly demeanor
• Possess professional communication skills across every platforms, with an excellent phone manner
• Comfort handling monetary transactions
• Highly motivated with a strong work ethic, able to work effectively in a team.
• Previous medical administrative experience is an asset.
• Completely dependable in all aspects of the role
• Ability to comprehend and retain information regarding services offered.
• Outstanding multitasking skills and quick learner for computer and scheduling systems.

Average Pay Rate : $18 - $20 per hour. Exact compensation may vary based on skills, experience, education, and training.

If you are eager to grow within a company, be part of an incredible team, and believe you are the right fit, please submit your CV.

We look forward to hearing from you!