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Part-time Medical receptionist Jobs in Kitchener, ON

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Last updated: 1 day ago

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
Full-time

Bilingual French Customer Service Advisor.As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, maki... Show more

 • Promoted

Digital Transformation Specialist

Cuso InternationalWaterloo, Ontario
Permanent

This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.Join us as a volunteer to support our partner, PSOJ, in developing an actionable digital mat... Show more

 • Promoted

FPGA Designer

Fidus SystemsKitchener, ON, CA
Full-time
Quick Apply

Fidus is a global high-tech design firm headquartered in Ottawa, with additional design centres in Kitchener-Waterloo and San Jose.We specialize in leading-edge electronic product development, with... Show more

AEMCA Patient Transfer Attendant - Kitchener

VoyagoKitchener, ON, CA
CA$26.00 hourly
Full-time
Quick Apply

Voyago is hiring a Full-Time Patient Transfer Attendant AEMCA (Advanced Emergency Medical Care Assistant) to fill an existing position for our Kitchener region.You are a highly trained healthcare p... Show more

Disability Claims Specialist, Individual Claims

0000050824 RBC Life Insurance CompanyWATERLOO, Ontario, Canada
Full-time

As a Disability Claims Specialist at RBC Insurance, you will be part of a supportive, multidisciplinary team with expertise across diverse fields dedicated to ensuring excellent client service whil... Show more

Medical Receptionist

Finch EmploymentKitchener Central, ON, ca
Full-time

We are looking for a professional and personable Medical Receptionist to join our new clinic team.As the first point of contact for patients and visitors, you will play a key role in creating a wel... Show more

Micro & Small Business Development Specialist

Cuso InternationalKitchener, Ontario
Permanent

This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.As a volunteer, your responsibility will be to work alongside our partner, the Private Secto... Show more

 • Promoted

Driver (Medical) - Company Provided Vehicle

Autolux Ltd. O/A Rapid City TransportationWaterloo, ON, CA
Full-time +1

Are you a customer-focused, empathetic, compassionate person and enjoy helping others?.Are you flexible, adaptable, and able to follow directions?.Does working behind the wheel of a company provide... Show more

Nanny Wanted - Looking For A Caring And Experienced Nanny In Waterloo, Ontario $25 30 Per Hour

CanadianNanny.caWaterloo, Ontario, Canada
CA$25.00 hourly
Full-time

We’re a family in Waterloo looking for a caring, reliable nanny to support our three wonderful kids — ages 8, 6, and 4.The older two have high functioning autism.The eldest has a very curious mind,... Show more

 • Promoted

Algorithms & Image Processing Developer, IJX

Intellijoint SurgicalKitchener, ON, CA
CA$70,000.00 yearly
Full-time
Quick Apply

Contribute to building technology that restores a patient’s quality of life!  Type of Position:  Full Time  Location:  Kitchener HQ – 4 days in-office & 1 d... Show more

Manager, Scientific Research & Experimental Development

MNPWaterloo, ON, Canadá
Full-time

Make an impact with our Scientific Research and Experimental Development (SR&ED) team as a Manager (or Senior Manager).This diverse team of professionals delivers customized tax strategies within a... Show more

Project Manager

Northern Digital IncWaterloo, ON, CA
CA$120,000.00 yearly
Full-time

Project Manager (Medical Consumables).AT NDI, THE WORK YOU DO HERE MAKES A DIFFERENCE.Every day, we help shape the future of healthcare.We design and build 3D tracking systems that equip medical de... Show more

Technical Leader

Teledyne Technologies IncorporatedON,Waterloo,Canada
CA$76,800.00 yearly
Full-time

Teledyne DALSA is a subsidiary of Teledyne Technologies Inc.CMOS and CCD image sensors and modular expandable cameras.Teledyne DALSA's products are used worldwide in machine vision, document scanni... Show more

Surveillance Investigator

Intrepid Investigations IncKitchener/Waterloo
Full-time

Capacity to work flexible hours.Optimal oral and written communication.Enjoys working with high technology.Remuneration and BenefitsCompetitive wages, medical and dental benefits, health and vision... Show more

Odyssey looking for a babysitter or nanny in Kitchener

SitlyKitchener, CA
Part-time

We have a 4 month old daughter.We are looking for someone to help out ocasionally as our schedules don't always align for work/appointments.Our daughter is pretty easy going and we like to think we... Show more

 • Promoted

Online Data Verification Technician (Work-at-Home)

FocusGroupPanelKitchener, Ontario, Canada
CA$9.00 hourly
Remote
Part-time

Work From Home, Entry Level Data Entry Clerk As A Research Participant.We are looking for people who want to work remotely from home.You'll need an Internet connection and a mobile device or comput... Show more

Biomedical Engineering Graduate Researcher

University of WaterlooWaterloo, ON, CA
Full-time

Research Opportunity: The Personalized Biomechanics (PB) Research Lab, directed by Dr.Jonathan Kusins, develops biomechanical tools and pre-clinical evaluation methods that improve how medical devi... Show more

 • Promoted

Veterinarian - Mitchell Animal Hospital

MHMIKitchener, Ontario, Canada
Full-time +1

We are now seeking for a Veterinarian to join our amazing team.We have an Associate position that allows for a consistent work schedule, mentorship, continuing education coverage, membership fees c... Show more

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Bilingual French Customer Service Advisor

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
13 days ago
Job type
  • Full-time
Job description
Bilingual French Customer Service Advisor

Job Description:

As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day! We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience! So, what does a day in life for a Customer Service Advisor look like?

Key Responsibilities:
  • Communicate with customers through inbound calls, chats and emails that have questions about the products and services offered. Agents should be abreast with changing technology and procedures to be able to educate the customer of the value of the services provided, ways to optimize and maximize service usage and retain customer.
  • Identify customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs.
  • Troubleshoot and resolve product malfunctions that customers might have in a timely and effective manner using tools and techniques defined by the client.
  • Take a consultative approach with customers who are experiencing problems by owning the issue and resolution.
  • Assisting with product information, registrations, warranties, returns, questions regarding the websites, and reviewing promotions
  • Use multiple computer systems to research products, services, common problems and solutions offered. Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
  • Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1:1 coaching session with your supervisor to ensure you meet key performance indicators

What are we looking for?

So, what really makes a great Customer Service Advisor? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you're compassionate, energetic, bold, and want to work in a customer-centric role with an amazing opportunity to make an impact on people'slives, you'll love this role!

Education & Experience
  • You're at least 18 years of age
  • You must be physically able to work in the Waterloo, Ontario Office
  • You have a High School Diploma or equivalent
  • You have at least 6 months of customer service experience and you understand the value of coaching / feedback
  • You have experience writing emails
  • You have chat experience including messaging applications or online chat platforms

Skills & Abilities:
  • You have excellent Canadian French and English communication skills, both oral and written. Native C1 level.
  • You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
  • Demonstrate a caring, supportive and friendly nature in every interaction with the upmost conOidence and urgency
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Working Conditions:
  • You can work between the hours of 9:00 AM and 6:00 PM EST Monday through Sunday but have some flexibility as business needs may change
  • You're computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Why Choose Us?

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving hundreds of the world's leading brands, HGS is the perfect place to build your future!

Plus, working with HGS comes with benefits like:
  • $24 hourly and overtime opportunities
  • Best in class medical, dental, vision benefits
  • Refer-A-Friend
  • Employee assistance programs
  • Flexible Schedule Options
  • Career advancement in a fast-growing organization
  • People focused environment where you'll make lifetime connections and friendships

HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contact talk2us@teamhgs.com . Personal information is handled in accordance with applicable privacy laws.

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