Overview
Languages : English
Education : College / CEGEP
Experience : 3 years to less than 5 years
Work site : On site – Work must be completed at the physical location. There is no option to work remotely.
Work site environment : Non-smoking; Air conditioned
Work setting : Hotel, motel, resort
Responsibilities
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients / guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventory
Supervision
Staff in various areas of responsibilityExperience and specialization
Computer and technology knowledge
MS WordCentral reservation system (CRS)MS ExcelMS OfficeMS OutlookMS WindowsAdditional information
Work conditions and physical capabilities
Fast-paced environmentWork under pressureTight deadlinesAttention to detailCombination of sitting, standing, walkingStanding for extended periodsLarge workloadPersonal suitability
Client focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityInitiativeTeam playerBenefits
Other benefits : Other benefits
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups :
Support for newcomers and refugees
Supports newcomers and / or refugees with foreign credential recognitionSupport for Indigenous people
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations#J-18808-Ljbffr