service adviser

Canadian Tire
Slave Lake, AB, CA
$21,5 an hour
Permanent
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 30 to 35 hours per week
  • Education :
  • Expérience :

Education

Secondary (high) school graduation certificate

Work setting

  • Relocation costs covered by employer
  • Willing to relocate
  • Automobile repair services

Tasks

  • Develop communication strategies
  • Produce informational materials to increase awareness of services available
  • Act as spokesperson for an organization
  • Advise clients on advertising or sales promotion strategies
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Receive and log complaints
  • Receive credit and employment applications
  • Receive payments
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information

Area of specialization

  • Fundraising
  • Communications

Security and safety

  • Bondable
  • Criminal record check

Transportation / travel information

Public transportation is available

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Work under pressure
  • Standing for extended periods
  • Walking

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Judgement
  • Ability to multitask

Screening questions

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • What is the highest level of study you have completed?

Experience

  • Will train
  • 15 hours ago
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