The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about Teladoc Health services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations.
The versatility to work both independently and collaboratively as part of a dynamic team.
Outstanding telephonic communication abilities, enabling the clear and articulate explanation of complex concepts to our diverse member base.
Superiorproblem-solving capabilities and organizational acumen to address challenge effectively.
BENEFITS
REQUIREMENTS
Remote Support Representative Bilingual - $24 / hour • Victoria, British Columbia
As Claims Specialist, you’ll be responsible for answering client telephone inquiries about their claims, processing claims, and invoicing Veterans Affairs Canada.This is a customer service and cler... Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
WCG invites applications for a Bilingual Claims Specialist.This remote role emphasizes client service and claims processing, focusing on Veterans Affairs Canada support.As a permanent Claims Specia... Show more
At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment.We are dedicated to supporting our local communities and doing our... Show more
Provides technical support via email and occasional video/phone for customers, troubleshooting issues, and documenting processes. Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
This role focuses on generating leads, qualifying prospects, and developing partnerships within the e-commerce and DTC sectors. Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Bilingual Digital Support Coordinator.Location: Anywhere in Canada, Remote/Hybrid.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $84,800.This TTC range i... Show more
Medical, Dental, and Prescription Benefits for Full-Time Employees.SSP Canada operates several restaurants in the Victoria International Airport, including: Tim Hortons, Spinnakers on the Fly, and ... Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
Représentant(e) bilingue, Service à la clientèle, Marchés individuels.La fourchette de rémunération cible totale (RCT), qui comprend le salaire et la prime cible, est de 50 880 $ à 75 060 $.Cette f... Show more
Bilingual Digital Support Coordinator.Location: Anywhere in Canada, Remote/Hybrid.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $84,800.This TTC range i... Show more
Provide exceptional French and English customer support for insurance inquiries through the Arise® Platform.Enjoy the flexibility of working from home while assisting clients with their insurance n... Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more
WCG is looking for a detail-oriented Bilingual Claims Specialist to join our remote team in Canada.You'll play a pivotal role in processing claims and supporting client inquiries.This permanent job... Show more
The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more
Faites la différence en tant que Représentant Patient Bilingue chez Teladoc Health.Cette position de support à distance vous permet de résoudre les problèmes et d'aider les membres en offrant un se... Show more
