Store Manager - Breitling

Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service.

We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.

As a Store Manager for our Breitling boutique located in our Birks store in the Rideau Centre, Ottawa you will get to embody our belief in the promise of a brighter tomorrow through each interaction.

As such, you will get to work in a highly motivated team that values excellence, hard work and team work.

The Store Manager of our Breitling Boutique supports the store director of the Birks store with the daily store operations, with a major focus on providing excellent customer service and fostering a professional and pleasant working environment for all staff members.

They will create a refreshing experience for clients and a heartwarming environment for our employees.

To do so, the Store Manager of our Breitling boutique will be expected to

• Develop, organize and manage a high-volume retail store
• Drive, lead, motivate and develop staff to become leaders in luxury jewelry sales
• Foster an environment that puts the client at the forefront
• Develop meaningful relationships with each and every client
• Maintain strong relations with the Breitling brand’s representatives.
• Manage store operations, business development, client relations and promote the Breitling boutique within the community
• Helping to maintain visual standards under Breitling's leadership
• Achieve or exceed sales targets continuously

Our ideal candidate has

• 2-3 years of retail sales experience, luxury retail and / or high end watches experience is preferred
• A deep market insight of the Greater Ottawa area .
• A Bachelor’s Degree in Operations Management, Business Administration OR other relevant education
• Strong team values and leadership skills;
• Ability to offer an exceptional client service that is both unique and memorable;
• Excellent interpersonal, communication and writing skills;
• A solid knowledge of the MS Office suite (Excel, MS Word, Outlook);
• A goal oriented and sales driven mindset but understands that truly caring about clients and exceeding their expectations is key to their success.

In return for your commitment to excellence, we offer :

• Competitive earnings, including commissions and bonuses
• Social benefits
• Wellness program
• Award and recognition programs
• Innovative and unique training programs
• Employee discounts

At Birks , you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us at Birks , and let your true self shine!