Business Analyst

The Projects & Continuous Improvement Office enables business improvements across SAIT. The team ensures SAIT is working on the right projects at the right time to drive our strategic objectives forward.

The Opportunity Reporting to the Director, Projects and Continuous Improvement, we are looking to hire a Business Analyst to join the team.

As a key member of the Projects & Continuous Improvement team, the Business Analyst will work closely with Project Managers to design and deliver business solutions that move SAIT’s strategic plan forward, and with Organizational Change Management (OCM)Specialists to drive adoption and sustainment of the change.

The Business Analyst is committed to innovation and continuous improvement. They are responsible for bridging the gap between business needs, process, and IT requirements.

The Analyst will conduct research and gather and analyze data to recommend ways the business can operate more efficiently, providing innovative recommendations for business process redesign and / or feature development or modification that would best serve the business goals.

The Business Analyst will understand and assess strategic business needs and plans for business growth, while assessing technical options, limitations, costs, and risks.

They will communicate opportunities and tradeoffs to the business and work with the business to design solutions to best meet their needs.

The Analyst will translate those business requirements into clear, detailed functional requirements and work with the IT team, as required, to develop a technical solution.

The Analyst will document business processes, standard operating procedures, and training materials to support successful implementation of a new business process or tool.

The Role

Research, gather and analyze data to document current state business processes. Identify challenges and recommend opportunities for efficiency.

Document future state business processes and requirements.

• Working closely with the Project Manager, OCM Specialists, the business leads and subject matter experts, and within the scope of the assigned project, review and analyze all current business processes, including technical systems and integrations, to understand the business challenges.
• Identify areas of improvement and efficiency.
• Document detailed business requirements to achieve a desired future state.
• Translate business requirements into detailed functional requirements.
• Working with IT teams, act as the liaison between business needs and IT requirements, ensuring business needs are understood and accurately implemented by the IT team.
• Understand and communicate opportunities and tradeoffs required related to scope, cost, technical limitations, and risks.

Work with the project manager, business leader and IT teams to navigate and develop a solution that meets the highest priority need.

• Regular communication between all levels of the business and IT teams to ensure successful solution delivery. Communication will be written and verbal.
• Create required documentation of current and future state business processes.
• Document functional requirements in sufficient detail that IT can successfully deliver the solution.
• Share issues and risks and escalate to project managers, business sponsors, OCM Specialists, and Projects & Continuous Improvement Office as required.
• Create documentation for training guides, quick reference guides, and other tools to support adoption of the new business process or tool.

Qualifications & Experience

• Minimum
• Bachelor’s degree in business administration, Business analytics, information systems, or a related field.
• Three years’ experience providing business analysis expertise to complex, multi-stakeholder projects. This may include IT projects (solution design and implementation), business process improvement projects, or business planning projects.
• Preferred
• Certification in business analysis practices.
• Other combinations of education and experience will be considered.
• Skills Required
• Experience determining the explicit and implicit needs and requirements of various stakeholders.
• Ability to quickly learn objectives, structures, operations, and policies of a business area.
• Strong problem resolution, negotiation and influencing skills.
• Demonstrated ability to engage both IT and business partners to achieve target outcomes.
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders both verbally and in writing.
• Experience creating documentation such as business requirements, business processes, and executive summaries
• Expertise in setting and managing customer expectations.
• Strong business acumen, including industry and domain specific knowledge
• Ability to navigate the formal and informal hierarchies of the institution and influence key stakeholders to achieve program success.

Job classification : BUSINESS ANALYST - P2011 Salary range : $63,000 - $85,000 Paid Leave : 4 Weeks Vacation / 14 Flex Days per year # of positions : 2 Hours Per Week : Posting closing date : July 8th, 2024 View a summary of our for salaried employees as one of Alberta's Top Employers, including health & dental care, pension plan, vacation & special leave and flexible work options at our beautiful inner-city campus.

About SAIT SAIT is a global leader in applied education. Named one of , we offer the chance to work with a purpose preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.

Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences.

Your future starts now at SAIT.Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education.

We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and / or people with intersectional identities.

Learn more about . At SAIT, we understand that experience comes in many forms. We’re dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we’re looking for, please consider applying.

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