What You’ll Do
- Lead the enterprise architecture for sales tools and platforms, including Salesforce, ensuring a solid data model to scale the business through reporting, integration, and automation.
- Collaborate with Sales, Customer Success, Marketing, Product, Finance, and IT to build a roadmap that drives productivity and customer delight.
- Manage a team of business systems professionals, building a high-performance culture.
- Manage day-to-day operations :
- Refine business requirements and ensure solution delivery provides scalable solutions.
- Configure Salesforce process automation (flows, workflow, process builder), approval processes and notifications (emails, Slack).
- Maintain data integrity and streamlined user experiences through effective processes, training, and documentation in partnership with tooling enablement.
- Troubleshoot and resolve end-user issues, adapting to evolving needs.
- Stay up-to-date on Salesforce releases and the broader ecosystem to maintain a best-in-class GTM tech stack.
Your Background
- Experience : 10+ years of experience with or other CRM platforms and B2B SaaS experience. Previous experience in Sales Operations is extremely beneficial.
- Domain Knowledge : Strong discernment with solid understanding of Sales processes related to new business and existing business management.
- Technical Expertise : 4+ years managing Salesforce CPQ or at least 1 full implementation.
- Certifications (bonus) : Salesforce Advanced Admin, Platform Developer I, and CPQ Specialist certifications.
This position is available remote, in the following locations :
- Alberta, Canada - Remote
- British Columbia - Remote
- Ontario - Remote
Base salary range : $166,087 - $225,217Employees are eligible to receive stock options and may also receive other forms of compensation.
The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.
Highspot also offers the following employee benefits for this position : -Comprehensive medical, dental, vision, disability, and life benefits-Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting-Flexible PTO-Generous Holiday Schedule + 5 Days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-Flexible work schedules-Professional development opportunities through LinkedIn Learning-Access to Coaches and Therapists through Modern Health-2 Volunteer days per year #LI-JL1
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