Repossession Vendor Performance Specialist

We are seeking a detail-oriented and customer-focused Automotive Repossession Coordinator to join our team. In this role, you will be responsible for managing repossession accounts, ensuring smooth coordination between various stakeholders, and maintaining compliance with applicable legal standards.

You will be the key point of contact for vendors, customers, and internal teams, handling all logistics, communication, and documentation related to the repossession process.

The ideal candidate will have strong organizational skills, an understanding of different legislative frameworks across provinces, and the ability to manage multiple tasks in a fast-paced environment.

If you are interested in learning more about this opportunity then we would love to hear from you! Please send your resume directly to [email protected]

Advantages

• Annual salary of$50,000- $59,000
• Great working environment with a reputable organization
• Working in a state of the art facility!
• The organization is located in Oakville and offers easy access to the highway!
• Medical and Dental benefits kick in after three months!
• Bonus paid out based on company performance
• 3 weeks vacation
• 2 volunteer days
• 2 float days
• Health spending account
• Hybrid (3 days in office) 10 personal days
• Onsite gym - available to all staff
• Full Service cafeteria on site
• Free coffee
• Beautiful Forrest Scenery

Responsibilities

Account Management : Manage repossession accounts assigned to you, ensuring that all processes align with company standards, timelines, and legal requirements.

Vendor Coordination : Build and maintain strong relationships with third-party vendors, including Bailiffs, Tracers, Transporters, Auctions, dealers, lawyers, and agencies.

Ensure tasks are completed in a timely manner and that vendor performance meets company expectations.

Legal Documentation : Draft and manage legal documents related to repossession processes, ensuring all paperwork complies with provincial legislation and company policy.

Customer Communication : Act as the main point of contact for customers and creditors, handling inquiries and addressing concerns efficiently.

Logistics Coordination : Arrange and coordinate repossession timelines, including transport logistics, shipment schedules, and tracking progress.

Ensure all relevant notes and updates are entered into the system promptly.

Document Management : Collect contracts and relevant documents from vendors and maintain accurate and organized records for all repossession cases.

Compliance & Standards : Ensure adherence to company standards, industry regulations, and applicable legislation across various provinces.

Problem Resolution : Address and follow up on any delays, issues, or discrepancies in the repossession process, including supply chain issues and shipment delays.

Reporting : Regularly update management on the status of repossession accounts, vendor performance, and any challenges encountered.

Qualifications

• University or college degree preferred
• Two (2) to five (5) years of remarketing, repossession and collections experience or combination of education and industry related experience
• Be well versed in the automotive finance lifecycle and have an understanding and interest in the automotive industry and vehicle values
• Be knowledgeable about non-standard items like : recreational vehicles, ATV’s, trailers, Boats, Motors, Motorcycles, and other equipment like tractors and plows.
• Strong communication in English is required to be successful in this position
• Ability to work well with others with past experience in the Repossession industry
• Tech savvy and having the ability to adjust to a variety of different software
• Proven experience providing effective follow up to customers

Summary

If you think this is the perfect role for you then we are happy to consider you! Please apply directly to Randstad.ca or send your resume to [email protected]

Thank you,

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.