Senior Manager Showrooms, Western Canada

Senior Manager Showrooms, Western Canada

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians.

Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career.

Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC / R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

Wolseley showrooms are dedicated to providing an unmatched experience to every customer through our knowledgeable, friendly and enthusiastic product experts coupled with our world class showrooms.

Wolseley is proud to partner with professional builders, designers and remodelers across the country.

Reporting to the VP, Western Canada, the Senior Manager Showrooms, Western Canada is responsible for leading, evolving and managing the operations of showroom locations in Western Canada.

This includes evolving their interior design and optimizing the selling / service experience in support of marketing initiatives and in alignment with brand standards.

What’s in it for you?

• Regular business hours Monday to Friday
• Comprehensive benefits with premiums fully paid for by the company for the Core package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC / R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do :

• Develop the Western Canada showroom strategy, and execute marketing strategy to promote the brand;
• Influence and guide strategic direction of the organization including overall sales, pricing, and margin objectives;
• Lead and oversee roles, responsibilities, structure, compensation and execute processes and policies of the organization to profitably maintain and grow market share, sustain customer loyalty, and provide opportunities for growth;
• Work with the Category Management team on product assortment and supplier alignment while actively managing product positioning and showroom planograms;
• In close collaboration with the Category Management team, develop and maintain relationships with key vendors and suppliers to ensure coordination and exceptional service levels;
• Attend and participate in industry trade shows and events;
• Develop and implement initiatives to improve market share within diverse business markets;
• Enhance sales process from customer qualification to final billing;
• Responsible for day-to-day management of the Western Showroom team;
• Responsible for implementing sales programs and the achievements of sales targets;
• Assist in training showroom leaders on products, sales, systems and operations;
• Frequent visitation and open communication with responsible showrooms with particular attention to showrooms which may be under-performing.

SCOPE OF THE JOB

• Reporting to the VP, Western Canada
• Area of Responsibility Western Canada
• Showroom teams will report to local showroom Manager or in case of no showroom Manager, then team reports directly to Regional Showroom Manager supported by local Branch Manager.
• Meet (virtually or in person) with Regional Showroom Management team and Sr. Showroom Manager for Corp Communications, Vendor Info, Strategic Planning and Updates, etc
• Conduct annual reviews and mid-year reviews.

What you will bring :

• 8-10 years of showroom management experience (Area Showroom Manager, Showroom Manager experience strongly preferred)
• Multi-site experience required
• University Degree or, equivalent experience
• Industry experience is an asset
• Retail / merchandising / digital experience strongly preferred
• Ability to develop and execute strategic plans across a matrix structure
• Business acumen on driving sales & margin growth
• Ability to communicate and influence at all levels of the organization
• Ability to build strong relationships
• Effectively demonstrates leadership skills
• Ability to manage competing demands
• Ability to make timely decisions, exhibit good judgment
• Must be willing to travel throughout the country (including overnights)

Salary Range : $95,000 - $120,000

Please note : This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and / or other federal offence record(s) does not automatically mean you will be ineligible for the position.

About Us

Wolseley Canada is part of Ferguson plc, a leading value-added distributor in North America providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more.

Ferguson is headquartered in the U.K., with its operations and associates solely focused on North America and managed from Newport News, Virginia.

With approximately 36,000 associates across 1,700 locations in North America, Ferguson exists to make our customers' complex projects simple, successful and sustainable.

In Canada we are the country’s largest national trade distributor of plumbing, hydronic, HVAC / R and PVF products and solutions.

Our national network of over 220 branches coast-to-coast supports over 2,500 employees, including our national team of sales and service specialists and our corporate head office located in Burlington, ON.

Our continued growth as an industry leader depends on hiring the best talent and helping them build rewarding careers. We believe in supporting the successes and development of our employees because our customers have come to rely on us for our knowledge, dependability and expertise.

Come join us if you are committed to investing in yourself and delivering exceptional customer service.

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