Analyst, Strategy & Operations

About Us

Netcoins is one of Canada’s most experienced crypto brokerages and we are passionate about helping Canadians invest in their future.

We’re on a mission to make it easy for anyone to buy, sell, stake and learn about cryptocurrency in a safe and trusted environment.

We are the first publicly-owned, fully regulated crypto trading platform in Canada and have exciting plans to expand our product offerings to more users globally.

Netcoins embraces a digital workplace with most of our employees working remotely across Canada. We work in a fast paced and highly collaborative environment, where we focus on delivering amazing experiences to our users and having fun while we do it!

About the Role

We are looking for a highly motivated individual to join our Strategy and Operations team to help scale our business across Canada and the United States.

As Analyst, Strategy and Operations, you will think strategically about business growth while also being process oriented and capable of managing day to day operations effectively.

You have experience in executing operational tasks,developing and scaling up processes, building roadmaps, scoping new initiatives, and translating strategy into execution.

This is a highly collaborative role, and you would have the opportunity to work with cross-functional teams across the company to drive business outcomes.

Responsibilities

Support crypto operations across Canada and the U.S. to ensure the business is running efficiently and effectively to serve our clients.

This includes executing core operational activities associated with our products and services such as settlements, transaction monitoring, reconciliation, sales support, vendor management, data reporting and more

• Define, implement and maintain operational processes, policies and procedures for our products and services. This includes consideration for business continuity, compliance, audit and regulatory requirements
• Help build and maintain KPI dashboards
• Support long term business objectives by identifying operational requirements and processes for new ideas, partnerships and expansion opportunities
• Support research, market sizing and business case development to lay the groundwork for informed decision making at a management and executive level
• Work cross functionally across product, sales, engineering, compliance, finance and customer success to implement solutions that meet business and client needs

Skills & Qualifications

• Minimum 2+ years of experience in an operations, corporate strategy, consulting or product focused role
• Operations and process oriented; proven experience rolling up your sleeves to execute tasks, build processes and operate with a high level of precision
• Research oriented and data driven; curios to dig into data to uncover the what’ and why’ behind every story
• Experience building financial models to aid with planning, budgeting, reconciliation activities and forecasting.
• Experience in SQL and building KPI dashboards (Amazon Quicksight experience preferred)
• Proven experience working in collaborative environments; strong relationship-building and communication skills to create, maintain and enhance relationships with different teams and internal / external partners
• Self-starter; able to get things done and move projects forward
• Comfortable navigating complexity and ambiguity
• Passionate about crypto and the digital assets space
2 days ago