Responsibilities :
- Recruit, train, and develop store staff to deliver exceptional customer service and meet performance goals.
- Create a positive and motivating work environment to enhance employee engagement and productivity.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Drive store sales to achieve and exceed targets.
- Implement effective sales strategies and promotions.
- Ensure a high standard of customer service is maintained, addressing customer inquiries and resolving issues promptly.
Operations & Inventory Management :
- Oversee daily store operations, including opening and closing procedures, cash handling, and banking.
- Manage inventory levels, perform regular stock checks, and ensure accurate record-keeping.
- Maintain visual merchandising standards to enhance the store's appearance and appeal.
- Prepare and analyze sales reports, budgets, and financial statements.
- Control expenses to meet budget guidelines and maximize profitability.
- Ensure compliance with company policies and procedures.
Marketing & Community Engagement :
- Develop and execute in-store events and promotions to drive traffic and sales.
- Foster relationships with local community organizations and participate in community events.
- Utilize social media and other marketing channels to promote the store and its products.
Requirements
- Proven experience as a Store Manager or in a similar retail management role, ideally in apparel.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze sales data and develop effective sales strategies.
- Knowledge of retail operations, including inventory management and visual merchandising.
- Proficiency in Microsoft Office and retail management software.
- High school diploma or equivalent; a bachelor's degree in business, retail management, or a related field is preferred.
Corporate Culture
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Employee discounts on all merchandise.
- Opportunities for career growth and development.
- A supportive and inclusive work environment.
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