Client Care/Reception - Wood Buffalo Small Animal Hospital
About The Role
Our ideal Client Care / Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service.
This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach.
This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients.
Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.
Reception experience in a medical environment and VOA is an asset.
What We Offer :
- Competitive Hourly Wage
- Potential Path to Equity
- Comprehensive Benefits Include : Medical, Dental & Life Insurance
- Flexible Schedule
- Vacation & Paid Time Off
- Staff Discount Program For Products And Services Purchased At The Hospital
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