guest services manager

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• or equivalent experience

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Address customers' complaints or concerns
• Develop and implement business plans

Supervision

• 3-4 people

Personal suitability

• Client focus
• Excellent oral communication
• Excellent written communication
• Team player

Experience

• 1 to less than 7 months

Employment terms options

• Evening
• Shift
• Morning

Health benefits

• Dental plan
• Health care plan
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 hours per week