ITS Technical Support Engineer - Product & Traffic Systems

A technology solutions provider located in Victoria, Canada is seeking a Technical Product Support Representative. This role involves providing world-class technical support to customers, primarily through phone and email. Candidates must possess strong communication skills, technical acumen, and experience in traffic control electronics. Responsibilities include diagnosing product issues, collaborating with engineering teams, and maintaining customer satisfaction. A high school diploma is required, with a bachelor's degree preferred.

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