We are seeking a proactive, detail-oriented Administrative Assistant to provide dual support for our client’s cleaning and virtual assistant firms. This role is perfect for a self-starter who excels in organized environments and thrives with high autonomy. As businesses grow, the successful candidate will have opportunities for increased administrative responsibilities and optional cleaning shifts.
Schedule :
Mondays, 9 AM–3 PM or every second Monday (Flexible Within This Window)
Possible additional hours in the future, more hours as coverage for cleaners
Location : On-Site
Employment Type : Part-Time
Job Responsibilities
- Cleaning Company Tasks
- Schedule & Confirm : Keep the weekly client calendar updated and verify all bookings.
- Assign & Update : Delegate jobs to cleaners and ensure they have the latest notes for every project.
- Communicate : Promptly answer customer questions through all communication channels.
- Monitor Payments : Process invoices, follow up on payments, and keep financial records organized.
- Manage Billing : Assist with the weekly payroll and billing process for contractors.
- Track Progress : Compile weekly service logs and data into easy-to-read reports.
- Virtual Assistant Company Tasks
- Maintain Profiles : Keep our CRM updated with accurate records for all VAs and clients.
- Track & Bill : Audit VA hours and assist in the preparation of weekly invoices.
- Onboarding Support : Oversee the intake process to ensure a smooth start for every new client.
- Reporting : Create weekly summaries that highlight key performance metrics.
- Facilitate Communication : E nsure clear, professional correspondence between clients and the VA team.
- General Admin : Manage day-to-day administrative projects and record-keeping.
Requirements
Prior administrative experience is requiredMust be able to pass a standard criminal record checkProven ability to work independently with high autonomy and minimal oversightExceptional verbal and written English communication skillsComfortable utilizing Google Workspace, managing spreadsheets, and navigating CRM platformsStrong time-management skills with a focus on accuracy and task prioritizationMust be legally authorized to work in CanadaCandidates should have a minimum of 2 years of residency in Canada, featuring a strong understanding of the local market and cultural nuancesMinimum Technical and Work Environment Requirements :
Internet Connection :Primary internet connection with a minimum speed of 15 Mbps .Backup internet connection with at least 10 Mbps .Backup connection must be capable of supporting work during a power outage.Primary Device :Desktop or laptop equipped with at least :Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor.A minimum of 8 GB RAM .Backup Device :Must meet or exceed the performance of an Intel Core i3 processor.Must be functional during power interruptions.A functioning webcam .A noise-canceling USB headset .A quiet, dedicated home office space .Peripherals and Workspace : A smartphone for communication and verification purposes.Benefits
Join Our Dynamic Team : Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.Embrace the Opportunities : Seize daily chances to learn, innovate, and excel. Make a real impact in your field.Limitless Career Growth : Unlock a world of possibilities and resources to propel your career forward.Fast-Paced Thrills : Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.Flexibility, Your Way : Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.Work-Life Balance at Its Best : Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.