Talent.com
Customer Service Representative - Auto Body
Customer Service Representative - Auto BodyMobile Auto Solutions, LLC • Selkirk, MB, CA
Customer Service Representative - Auto Body

Customer Service Representative - Auto Body

Mobile Auto Solutions, LLC • Selkirk, MB, CA
25 days ago
Job type
  • Full-time
Job description

Company : Boyd Autobody

At Boyd Auto Body & Glass, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

Benefits That Drive Your Success

  • Competitive Pay
  • Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
  • RRSP with company match
  • Annual Paid Vacation Time Off
  • Career Growth Opportunities
  • Ongoing Training
  • A Professional Atmosphere, Great Working Conditions with Dynamic Leadership

Job Description

The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers and insurance partners while providing administrative support for the repair facility team.

Key Job Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan.
  • Provide friendly customer service over the phone, in person and over email.
  • Schedule appointments for vehicle repair using our repair management system.
  • Ensure timely processing of insurance assignments.
  • Prepare repair order with proper documentation.
  • Record all communication with customers or insurance partners during the repair process using ASE.
  • Manage car rental information.
  • Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.
  • Minimum Education and / or Experience Required for the Job

  • High School Diploma
  • Minimum : 1 year Customer Service experience, ideally in Automotive Industry
  • Required Knowledge, Skills, & Abilities

  • Communicate effectively, both verbally and in writing.
  • Ability to multitask and function well in a fast-paced environment.
  • Enthusiastic and friendly demeanor.
  • Strong knowledge of Google platform and Microsoft Office.
  • Strong attention to detail with a high degree of accuracy.
  • Other Requirements

  • Valid driver’s license required.
  • Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

    Compensation Details

    Compensation :

    $36,000 - $40,000 per year

    Compensation is commensurate with skill, education and experience.

    Your Success is Our Priority

    We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We’re dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

    Boyd Auto Body & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

    AI Disclosure Statement

    At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

    #J-18808-Ljbffr

    Create a job alert for this search

    Customer Service Representative Auto Body • Selkirk, MB, CA

    Similar jobs
    Sales and Customer Service Representative Remote (69k+ per year)

    Sales and Customer Service Representative Remote (69k+ per year)

    HMG Careers • Winnipeg, Manitoba
    Remote
    Full-time
    Quick Apply
    This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more
    Last updated: 8 days ago • Promoted
    Level 1 / Level 2 Autobody Repair Technician - Crown Autobody and Glass-Various Locations

    Level 1 / Level 2 Autobody Repair Technician - Crown Autobody and Glass-Various Locations

    Crown Auto Group • Winnipeg, MB, Canada
    Full-time
    Level 1 / Level 2 Autobody Repair Technician.Crown Autobody and Glass South.Crown Auto Group is a Winnipeg-based, family-owned organization built on integrity, teamwork, and strong relationships.We a...Show more
    Last updated: 30+ days ago • Promoted
    Deliver with Uber Eats

    Deliver with Uber Eats

    Uber eats • Niverville, CA
    Full-time +2
    What is Uber? Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly. Delivering with Uber allows you to earn quick cash while maintaining the fl...Show more
    Last updated: 1 day ago • Promoted
    Alternatives To Cash Jobs - Deliver with Uber

    Alternatives To Cash Jobs - Deliver with Uber

    Uber eats • Niverville, CA
    Full-time +2
    What is Uber? Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly. Delivering with Uber allows you to earn quick cash while maintaining the fl...Show more
    Last updated: 1 day ago • Promoted
    Service Advisor - Crown Auto Group

    Service Advisor - Crown Auto Group

    Crown Auto Group • Winnipeg, MB, Canada
    Full-time
    We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork.We take pride in being oneof Canadas Best Managed Companies and one of Aon Hewitts...Show more
    Last updated: 18 days ago • Promoted
    Want Cash Jobs? Earn With Uber Instead

    Want Cash Jobs? Earn With Uber Instead

    Uber eats • Niverville, CA
    Full-time +2
    What is Uber? Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly. Delivering with Uber allows you to earn quick cash while maintaining the fl...Show more
    Last updated: 1 day ago • Promoted
    Level 2 / Level 3 Autobody Technician - Crown Autobody and Glass-Various Locations

    Level 2 / Level 3 Autobody Technician - Crown Autobody and Glass-Various Locations

    Crown Auto Group • Winnipeg, MB, Canada
    Full-time
    Level 2 / Level 3 Autobody Repair Technician.Crown Autobody and Glass - 2610 McPhillips St.Crown Auto Group is a Winnipeg-based, family-owned organization built on integrity, teamwork, and strong rel...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    NFI Parts • Winnipeg, MB, Canada
    Full-time
    North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, provid...Show more
    Last updated: 7 days ago • Promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting • Ile-des-Chenes, Manitoba
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Remote Customer Service Sales (69k+ per year)

    Remote Customer Service Sales (69k+ per year)

    HMG Careers • Winnipeg, Manitoba
    Remote
    Full-time
    Quick Apply
    This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more
    Last updated: 8 days ago • Promoted
    Remote Benefits Sales Representative (69k+ per year)

    Remote Benefits Sales Representative (69k+ per year)

    HMG Careers • Winnipeg, Manitoba
    Remote
    Full-time
    Quick Apply
    This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more
    Last updated: 8 days ago • Promoted
    Customer Service Representative-Crown Autobody & Glass-Various Locations

    Customer Service Representative-Crown Autobody & Glass-Various Locations

    Crown Auto Group • Winnipeg, MB, Canada
    Full-time
    Crown Auto Group is a Winnipeg-based, family-owned organization built on integrity, teamwork, and strong relationships.We are proud to be recognized as one of Canadas Best Managed Companies and an ...Show more
    Last updated: 30+ days ago • Promoted
    Sales and Customer Service Representative

    Sales and Customer Service Representative

    Persevia Consulting, Inc. • Winnipeg, MB, CA
    Full-time
    Quick Apply
    Join Our Team as a Sales and Customer Service Representative!.We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest a...Show more
    Last updated: 10 days ago
    French Private Tutoring Jobs Matlock

    French Private Tutoring Jobs Matlock

    Superprof • Matlock, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Deliver with Uber - Flexible Gig

    Deliver with Uber - Flexible Gig

    Uber eats • Niverville, CA
    Full-time +2
    What is Uber? Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly. Delivering with Uber allows you to earn quick cash while maintaining the fl...Show more
    Last updated: 1 day ago • Promoted
    Earn Winter Money - Deliver with Uber

    Earn Winter Money - Deliver with Uber

    Uber eats • Niverville, CA
    Full-time +2
    What is Uber? Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly. Delivering with Uber allows you to earn quick cash while maintaining the fl...Show more
    Last updated: 1 day ago • Promoted
    Deliver with Uber Eats this Winter

    Deliver with Uber Eats this Winter

    Uber eats • Niverville, CA
    Full-time +2
    What is Uber? Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly. Delivering with Uber allows you to earn quick cash while maintaining the fl...Show more
    Last updated: 1 day ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Birchwood • Winnipeg, MB, Canada
    Full-time
    This position reports directly to the Contact Centre Manager.This position requires a person with excellent communication, multitasking, and interpersonal skills. The main duty of the Customer Servi...Show more
    Last updated: 30+ days ago • Promoted