Client Services AnalystBybit • Burnaby, Metro Vancouver Regional District, CA
Client Services Analyst
Bybit • Burnaby, Metro Vancouver Regional District, CA
11 days ago
Job type
- Full-time
Job descriptionDiploma or above in any field; Relevant CS experience; Prior trading experience would be preferred; Proficient in oral and written communication in both English and Mandarin, to effectively engage with clients who speak either language; A strong inclination for the technology sector and a focus on personal and career development; Team player who is committed, self-driven, and responsive to client requests; Willingness to perform 5 days' shift work (onsite), including weekends & Public Holidays (8am‑5pm office ; 4pm‑1am ; 12am‑9am).
Job description
Responsibilities
- Deliver high-quality customer support via live chat and email channels;
- Maintain up-to-date knowledge of the company's platform and the broader financial market landscape;
- Efficiently manage and resolve customer inquiries and complaints, while providing timely follow-up;
- Understand customer needs and funnel valuable feedback to management;
- Actively identify and implement strategies to boost team productivity and service quality.
Requirements
#J-18808-Ljbffr
Create a job alert for this search
Service Analyst • Burnaby, Metro Vancouver Regional District, CA
Similar jobs
Agentis Capital Advisors is a leading global financial advisor with a reputation for delivering unparalleled value and advice to its clients.
The firm has received numerous industry awards, includin...Show more)
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.
You’ll be backed by our digital ecosystem : a ...Show more
We are in need of a Client Service Representative who is passionate about working in a dynamic team-oriented setting as part of a diverse, future-focused organization.
Our corporate office is locate...Show more
A leading Risk Management firm in Vancouver is seeking a Client Service Assistant for their Surety Bonding team.In this role, you will manage inquiries, maintain documentation, and support team mem...Show more
A financial services provider is hiring a Client Service Associate in Vancouver.This role involves supporting Investment Advisors, managing client relationships, and administrative tasks to enhance...Show more
We’re at a pivotal stage of growth—and looking for someone who wants to grow with us.If you have agency experience, we want to hear form you!.
A rapidly growing organization with genuine opportuniti...Show more
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace.Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnan...Show more
We are seeking a proactive and service-oriented.IT Operations team in Vancouver.This is a hybrid role that requires a blend of remote technical troubleshooting and hands-on, in-office support.You w...Show more
Vancouver, BC (Hybrid; strong in-person presence required, especially during the first six months).Treewalk is a growth-focused, independent accounting firm serving small and mid-sized business own...Show more
A global drinks company in Vancouver is searching for a Telecom Analyst to manage telecom services.This role requires 2+ years of experience in IT or telecom, strong organisational skills, and prof...Show more
A leading financial services firm is seeking an In-Force Associate to support the administration of insurance policies.This role involves processing policy changes, managing documentation, and ensu...Show more
The Client Services Lead will oversee and assist customer success employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.Help b...Show more
Here at DIALOG, we are passionate about design and believe it can and should meaningfully improve the wellbeing of our communities and the environment we all share.
We are a multi-disciplinary pract...Show more
Application Support Analyst (Order to Cash function) – West Fraser.Location : Vancouver, BC or Memphis, TN.US applicants please apply to the US posting.
The Application Support Analyst, Order to Cash...Show more)
A leading investment management firm in Vancouver is seeking a Private Client Service Associate.In this role, you will support investment professionals and deliver exemplary service to high-net-wor...Show more
Private Client Service Associate.Private Client Service Associate.Join one of Canada's largest independent and privately held discretionary investment managers and help clients achieve their unique...Show more
The Business Analyst – Mortgage Origination supports both the wholesale channel (Sequence Capital) and the direct-to-borrower channel (Alpine Credits) across a national mortgage platform.Reporting ...Show more
A financial services firm in Vancouver is seeking a Portfolio Administrator to support the Private Client team.The role involves ensuring a positive client experience, managing onboarding processes...Show more
Analyst - Asset Management Services
Agentis Capital • Vancouver
Full-time +1
Last updated: 11 days ago • Promoted
Client Solutions Manager
Arthur J. Gallagher & Co. (AJG) • Vancouver
Full-time
Last updated: 30+ days ago • Promoted
Client Service Representative
LMG Inc. • Richmond, BC, Canada
Full-time
Last updated: 30+ days ago • Promoted
Surety Bonding : Client Services Specialist | Hybrid & Growth
BFL CANADA • Vancouver
Full-time
Last updated: 11 days ago • Promoted
Client Experience Associate – Investment Advisory Support
BMO • Vancouver
Full-time
Last updated: 7 days ago • Promoted
Client Services Manager
Fintel Connect • Vancouver
Full-time
Last updated: 11 days ago • Promoted
Business System Analyst-Payments
LTIMindtree • Richmond, British Columbia, Canada
Full-time
Last updated: 3 days ago • Promoted
Helpdesk Analyst (Vancouver)
Hire DigITalent • Vancouver, BC, Canada
Full-time
Last updated: 30+ days ago • Promoted
Director, Client Experience & Service Delivery
Treewalk Consulting Inc. • Vancouver, BC, Canada
Full-time
Last updated: 3 days ago • Promoted
Telecom Operations Analyst - 6-Month Contract
Mike's Hard Lemonade • Vancouver
Full-time +1
Last updated: 9 days ago • Promoted
In-Force Insurance Associate – Client Services & Admin
Nicola Wealth • Vancouver
Full-time
Last updated: 11 days ago • Promoted
Client Services Lead
Targeted Talent • Delta, BC, Canada
Full-time
Last updated: 30+ days ago • Promoted
Client Services Coordinator
DIALOG • Vancouver
Full-time
Last updated: 11 days ago • Promoted
Application Support Analyst (Order to Cash function)
West Fraser • Vancouver
Full-time
Last updated: 11 days ago • Promoted
Wealth‑Focused Private Client Services Associate
Connor, Clark & Lunn Private Capital Ltd. (CC&L) • Vancouver
Full-time
Last updated: 11 days ago • Promoted
Private Client Service Associate
Connor, Clark & Lunn group • Vancouver
Full-time
Last updated: 11 days ago • Promoted
Business Analyst
Amur Financial Group • Vancouver, British Columbia, Canada
Full-time
Last updated: 3 days ago • Promoted
Portfolio Administrator, Private Clients — Client Service Pro
Leith Wheeler Investment Counsel Ltd. • Vancouver
Full-time
Last updated: 8 days ago • Promoted