Personal Lending Coach - Hybrid

Description

About this opportunity

At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are .

Personal Lending is part of Meridian’s Risk Management function. The Department is accountable for providing prompt adjudication and credit coaching to the branch and Mobile Mortgage Specialist networks for Member retail credit needs as well as the adjudication of the Meridian’s Visa credit card portfolio.

As a Personal Lending Coach, you will provide exceptional service to all Personal Lending Channels (Branch, MMS, Digital) through prompt analysis, approval and / or direction for all credit applications originated.

You will also support the coaching and adjudication of applications submitted through the Mortgage Broker Services channel as needed.

Key Responsibilities

• Exercise sound and consistent retail underwriting practices, including utilization of the Risk Based Lending principles through a creative and proactive approach to credit granting.
• Advise all Meridian staff and Mortgage Brokers on the interpretation of existing lending policies and structure of applications.
• Manage fluctuating work volumes to effectively meet short timelines while maintaining a high level of credit quality within a volatile real estate market.
• Perform due diligence on all confirmations, appraisals and supporting documentation as needed.
• Participate in the onboarding and initial training of new Personal Lending Coaches, and any other cross functional training as required.
• Help identify retail credit policy gaps and process deficiencies and recommend changes for improvement with a focus on mortgage lending.
• Remain informed of changes to lending practices within the marketplace and of changes to the lending practices of our private and government High Ratio Insurers.
• Remain informed of industry trends with respect to misrepresentation and apply thorough due diligence to the credit files and supporting documentation.

Knowledge, Skills, and Abilities

• Excellent organizational and communication (written and oral) skills, with demonstrated leadership qualities.
• Ability to employ good tact, judgment and objectivity.
• Ability to present logical well drafted recommendations for presentation to higher levels of authority as well as peers.
• Ability to work collaboratively with our Retail partners in meeting or exceeding the needs of our Members.
• Strong analytical skills and attention to detail.
• Positive team player.
• In depth knowledge of High Ratio providers underwriting guidelines.
• Ability to work with minimal supervision in a fast-paced team environment, under tight timelines.
• Ability to deal with conflict.

Education, Designations, Training, and Experience

Minimum of three years' experience in Personal Lending underwriting in a financial services environment, in particular areas such as :

• Lending policies and restrictions with a focus on mortgage lending
• Meridian Product knowledge and parameters
• Knowledge and interpretation of regulatory and legislative requirements for lending
• In depth knowledge and understanding of Risk Based Lending principles

Office Location : 75 Corporate Park Drive, St. Catharines.

Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your candidates and clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
• Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
• This isn't your typical "corporate" job. We work hard and we have fun!

Who we are :

Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members.

Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members.

With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve.

Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.

Find our story here :