Area Manager

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group Canada operating in the business & industry sector.

Along with providing IFM services to the Canadian Headquarters of several multi-national businesses, ESFM’s list of clients include household names in the Telecommunications, Entertainment, Pharmaceutical, Gas & Oil, Food Processing and Automotive markets.

ESFM self-performs 80% of all IFM solutions provided to clients. This model creates a consistent hospitality experience for our clients, resulting in higher engagement and productivity from their employees.

Job Summary

The Area Manager plans, organizes and directs operational activities to achieve specified cost and profit objectives and ensures all work is performed in accordance with contract specifications, company policy and procedures, standards and customer satisfaction.

Now, if you were to come on board as our Area Manager , we’d ask you to do the following for us :

• Review and control personnel and supply costs for assigned accounts; ensure these conform to budget standards and sound operating practices
• Inspect assigned accounts, ensure work performed meets company and customer standards for account retention
• Visit customers on a regular basis to maintain satisfactory relationships
• Assign cleaning personnel to accounts, implement work schedules and ensure accurate time recordkeeping for each account site
• Verify and approve daily and weekly payroll, make adjustments as necessary
• Hire, promote, transfer and performance manage, under the guidance of the HR Department, all associates in assigned accounts
• Conduct orientation and initial training for new associates
• Requisition and maintain necessary equipment and supplies for all accounts
• Travel extensively to various sites to conduct inspections, deliver supplies and meet with Associates
• Provide daily reports to Operations Manager
• Resolve day to day issues in each account
• React immediately to any customer complaint
• Assist site Supervisors and Lead Hands with problems
• Promote operational quality standards at all times
• Perform cleaning duties at sites when necessary

Think you have what it takes to be our Area Manager ? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role. You have :

• Minimum 2 years’ experience in Maintenance or Janitorial Services
• Experience working with collective agreements in a unionized environment
• Ability to operate all cleaning equipment
• Ability to manage multiple priorities and execute tasks with minimal supervision
• Demonstrated success in a leadership role, leading, supervising and / or managing others
• Strong verbal and written communication skills
• Valid driver’s license and driving record in good standing
• Flexibility to work evening or weekend hours as required

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate.

We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [email protected] for further information.

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