customer service representative - call centre
- Education : Secondary (high) school graduation certificate
- Experience : Experience an asset
Work setting
- Urban area
- Business sector
- Private sector
- Consulting firm
Tasks
- Advise clients on advertising or sales promotion strategies
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
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