Employment Services Client Success Manager

POSITION OVERVIEW

MCI is looking for an ambitious, self-driven, and experienced Employment Services Client Success Manager to join our team.

Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic.

A background working with staffing service agencies is is preferred.

MCI is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture we are committed to a high octane, fun and collaborative work environment.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

In the position, you will be .responsible for proactively develop a new portfolio of clients, signing new clients, developing a market presence, and establish a solid base knowledge of the industry.

We are a process and productivity driven organization and you will be responsible for helping to expand our organization.

Additional responsibilities include :

• Identify, pursue, and acquire new relationships contacts with existing accounts to continue the relationship, ensuring the ongoing success of the account
• Successfully implement new client accounts, ensuring they are onboarded and converted to an active client.
• Provides advice and recommendations on investments and business opportunities, focused on infrastructure
• Provides oversight and leadership of the development and implementation of sales and client engagement initiatives within the region.
• Provide guidance, performance management and leadership to direct reports.
• Data mining / networking to discover new leads
• Consult with confidence on the phone the benefits and abilities of the organization
• Set appointments with prospects with the goal of generating sales revenue and building customer loyalty
• Prospecting for business partners and following up with sales calls
• Develop, organize, and nurture a pipeline of business development leads from initial contact to qualified / closed status
• As opportunities for the sale of existing products and services are identified, coordinate the transfer of the lead to appropriate sales team member

CANDIDATE QUALIFICATIONS

As a Employment Services Client Success Manager you must be confident, outgoing and self-motivated with a strong work ethic and have the ability to function effectively in a fast paced work environment.

Candidates experienced in account-managed staffing service are encouraged to apply.

• 5+ years of experience as an Account Manager, Account Executive, or Sales Executive
• Experience working for large staffing services agencies such as Randstad, AppleOne, Robert Half, Allegis, Kelly Services, Adeco, Manpower, etc.
• Demonstrated sound judgement and decision-making ability
• Understand sales cycles and how to approach lead generation
• Self-motivated and displays a high degree of diligence and accountability
• Posses strong interpersonal skills with excellent verbal and written communication
• Experience in Business to Business marketing
• Ability to build trust, respect, and collaboration in all business relationships

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience.

Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars.

In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.

Benefits options and plans vary slightly by location.

JUST A FEW OF THE BENEFITS

• Medical, Dental, and Vision Coverage Options
• Paid Time-Off
• Regular Raises
• Work-at-Home Opportunities
• Advancement Opportunity
• Fun, Engaging Work Environment
• Casual Dress Code
• Cash and Prize Contests

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit / stand for long periods while using a computer and telephone headset.

The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.

The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

• Must be authorized to work in their country of residence (The United States or Canada)
• Must be willing to submit up to a LEVEL II background and / or security investigation with a fingerprint. Job offers are contingent on background / security investigation results
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
3 days ago