Enterprise Developer

Wallace & Carey Inc. is Canada's largest independent distributor, proudly serving customers from coast to coast since 1921.

Family-owned and operated, we value teamwork, fairness, and a supportive work environment that recognizes individual contributions to our collective success in profitability, excellence, and growth.

Position : ESM / ECM Developer Location : * Calgary, AB (Hybrid schedule : one week on-site every 3-4 weeks)*Employment Type : * Full-Time*Reports To : * Team Lead, Enterprise SystemsWe are seeking an experienced ESM / ECM Developer to support and enhance our enterprise service management and content management systems.

This role plays a key part in the selection, design, and implementation of innovative technological solutions to advance our operations.

• Key Responsibilities : Implement, configure, update, and maintain ESM and ECM systems.* Troubleshoot and resolve system incidents and performance issues.
• Design, develop, and implement new features and integrated solutions.* Automate and develop reporting tools.* Create and maintain technical documentation, workflows, and procedures.
• Manage system changes and conduct user training as needed.* Collaborate on IT and Digital Transformation initiatives.* Gather requirements, provide technical expertise, and communicate solutions effectively.
• Lead and mentor within your area of expertise, ensuring timely and cost-effective project completion.* Partner with third-party vendors to troubleshoot and resolve platform issues.
• Write, test, and maintain business rules using C#, T-SQL, and REST API calls.* Participate in quality assurance testing.
• Qualifications : * Education and Experience : * Undergraduate degree, diploma, or certification in Computer Science with 8+ years of development experience in ESM or ECM systems, or equivalent experience.
• ITIL Foundation certification required. Skills and Specialized Knowledge : * Proficiency in ESM and ECM platforms.* Strong documentation skills for processes, procedures, and workflows.
• Experience with workflow development and automation.* Expertise in ITSM tools and technologies.* Development experience in C#, ASP .

Net, IIS, HTML / CSS, and open-source tools.* Troubleshooting experience and strong knowledge of REST API services.* Familiarity with agile / DevOps practices.

• Basic T-SQL query writing (SSIS knowledge is a plus). Abilities and Attributes : * Self-motivated with excellent organizational and interpersonal skills.
• Acute attention to detail and strong analytical capabilities.* Effective communication skills, both verbal and written.
• Capable of thriving in a fast-paced, deadline-driven environment.* Proactive in developing solutions and improving existing applications.
• Dedicated to creating clear and comprehensive documentation.* Strong problem-solving skills with a customer-service focus.
• Adaptable and quick to learn new technologies.*Working Conditions : Hybrid work arrangement : one week on-site every 3 to 4 weeks.
• 40-hour workweek with participation in an after-hours on-call support rotation.Job Types : Full-time, PermanentBenefits : * Company events* Dental care* Disability insurance* Discounted or free food* Employee assistance program* Extended health care* Life insurance* On-site parking* Wellness program* Work from homeFlexible language requirement : * French not requiredSchedule : * Monday to Friday* On callEducation : * Bachelor's Degree (required)Experience : * ESM or ECM Systems : 8 years (required)Licence / Certification : * ITIL Foundation (required)Work Location : In person
2 days ago