Job Description
Job Description
Salary : Who we are :
Crowfoot Village Family Practice(CVFP) is an innovative team that cares for more than 24,000 new-born to geriatric patients from Calgary and the surrounding area. Our team includes physicians, a nurse practitioner, registered nurses, pharmacists, a health management nurse, respiratory educators, a behavioral health consultant, medical office assistants and administrative assistants.
Our hours of operation are Monday Friday 8 : 00 5 : 00pm.
We are looking to hire full time, part time, and casual medical office assistants. This role would also be suitable for recent university grads, or current university students.
The Job :
- Acting as first point of contact for patients and visitors, welcomes and greets them in person or on the telephone
- Directing incoming calls received on a multi-line phone system
- Setting up and confirming doctor and referral appointments
- Faxing, scanning, filing of labs and documents in Electronic Medical Record (EMR)
- Maintain and update patient information on the EMR
- Protecting patient's rights by maintaining highest level of confidentiality of health information
- Maintaining operations by following policies and procedures, reporting needed changes and maintenance of templates
- Providing support for ad-hoc projects
The ideal candidate :
Deeply committed to supporting our patients and team membersGenuinely friendly, kind, with a professional demeanorAbility to work in a team-based environmentAdaptability flexible and able to adjust approach to meet changing demands and situations including dealing with diverse people and personalities in a fast-paced environmentCommunication skills strong verbal and written communication in person and on the phone. Able to listen effectively and express oneself in a clear and articulate mannerAttention to Detail ability to complete tasks accuratelyOrganization skills prioritizing and strong time-management skillsQualifications
Education : Medical office diploma or certificate preferred but not requiredAlternatively a university degree (completed or in process) in a health related fieldIdeal : 2-5 years experience in a medical office settingKnowledge of medical terminologyKnowledge and experience with electronic medical recordsExperience in family medicine an assetFamiliarity with medical clinic software, internet, Microsoft software (Word, Outlook, Excel), minimum typing speed of 40 wpmOffers and Perks :
The opportunity to work alongside a team of highly-skilled professionalsOpportunity for learning, job advancement and leadership developmentCompetitive wagesBenefits and Employee Family Assistance ProgramWellness programAnnual team retreatsConsistent work hours and a commitment to work / life balanceSupportive team dynamics and regular opportunities for collaborationWages to be negotiated and are dependent upon experience. Previous work in any aspect of healthcareLocation
Calgary, Alberta
Department
Clerical
Employment Type
Full-time / Part-time / Casual / Summer Students
Minimum Experience
Entry-level
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