Lot Associate : Part Time - KAMLOOPS

Job Description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview

The Lot Associate's primary responsibility is to load orders into customer vehicles and ensure the parking lot is safe and welcoming for the customer. Customer service and GET behaviors play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.

Key Responsibilities

Ensures Customer Satisfaction

• Following Home Depot's GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Maintain a sufficient quantity of carts near the entrance of the store.
• When required, ask open ended questions about the customer's projects in order to determine their needs and level of expertise.
• Approach customers to determine if they need help loading product into vehicles and / or shopping carts.
• Plan the best method of loading and securing merchandise in customer's vehicle as per Safe Loading Training.

Maintains Safety and Security

Competencies

Skills

Direct Manager / Direct Reports

Front End Supervisor

Travel Requirements

None

Physical Requirements

Working Conditions

Minimum Education

Highschool Diploma or Equivalent

Minimum Years of Work Experience

1 to 2 years Retail experience

Minimum Leadership Experience

NA

Certifications

NA

Other Requirements / Assets

NA

The pay range for this position is between $18.55 - $19.55

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