Talent.com
Sofina Foods
Customer Supply Chain SpecialistSofina Foods • Edmonton North, Av NW, Edmonton, AB, CAN
Customer Supply Chain Specialist

Customer Supply Chain Specialist

Sofina Foods • Edmonton North, Av NW, Edmonton, AB, CAN
30+ days ago
Salary
CA$55,000.00–CA$64,000.00 yearly
Job type
  • Full-time
Job description

Customer Supply Chain Specialist

Edmonton North, 7727 127 Av NW, Edmonton, Alberta, Canada Req #1386 Monday, September 9, 2024

Customer Supply Chain Specialist - Edmonton

Position Summary:

Reporting to the Manager, Customer Supply Chain. Specialist is responsible for processing and managing customers orders, via telephone, and/or e-mail, as well as on-line adjustments to fulfill customers shipments. The position is accountable for ensuring customer requests are fulfilled accurately and efficiently and providing an overall positive customer experience.

Key Accountabilities:

  • Manage/process order cycle accurately and efficiently;
  • Work collaboratively with Operations and Logistics teams to ensure daily orders are filled in full to meet customer requirements and to maintain our fill rates requirements;
  • Utilizing the inventory management system to determine order requirements;
  • Managing back orders;
  • Problem solving with customers to ensure customer satisfaction;
  • Up selling existing stock to minimize wastage (short code);
  • Sell available surplus product to customer replenishment teams;
  • Perform order entry / claims management for a defined group or segment of accounts;
  • Develop and maintain business relationship with Customers and Sales while providing excellent Customer Service;
  • Provide data to Sales, including, but not limited to, pricing, order status, holds issues, backorders, and delivery information;
  • Provide back up and support for others in the department for vacation relief, etc.

Requirements:

  • 2-3 years experience in Customer Service / Sales experience within the Manufacturing industry;
  • Experience with any ERP or CSB is an asset;
  • Outstanding communication skills: verbal, written and listening;
  • Effective data collection and analytical skills;
  • Proven ability to achieve challenging goals and objectives;
  • Must be pro-active, able to take the initiative and operate independently;
  • Able to prioritize multiple tasks to make effective use of time;
  • Must be able to develop team spirit in associates;
  • Excellent computer skills including Microsoft Office.

Build your career, apply on our Internal Career Portal!

For more information on this Career Growth Opportunity please contact

Sabitha Prem Kumar, Senior Talent Acquisition Specialist at spkumar@sofinafoods.com

or text in MS Teams!

#SMARK

Other details

  • Job Family Supply Chain
  • Pay Type Salary
Apply Now Share this job:
Create a job alert for this search

Customer Supply Chain Specialist • Edmonton North, Av NW, Edmonton, AB, CAN

Similar jobs

Supply Chain Consultant, Blue Yonder WMS Required

Open Sky GroupEdmonton, Division No. 11, CA
Full-time

Remote role, anywhere in the US.Open Sky Group is a dynamic and innovative global supply chain solution and consulting firm, strategically located near Raleigh, North Carolina.With an exceptional t... Show more

 • Promoted

Procurement Specialist

SolutionMalledmonton, ab, ca
Full-time +1

SolutionMall is a global B2B solution-oriented platform focusing on industrial and engineering project products.We are not a traditional commodity trading marketplace that only sells standard catal... Show more

 • Promoted

Energy Supply Scheduler: Remote Role in Supply Management and Logistics

Miles Employment GroupEdmonton, Division No. 11, CA
Remote
Full-time

Become an Energy Supply Scheduler and drive efficiency in energy supply management from the comfort of your home.This dynamic role offers flexibility and the chance to engage in meaningful operatio... Show more

 • Promoted

Supply Chain Analyst

Fièra CosmeticsEdmonton, Division No. 11, CA
Full-time

Fièra is a fast-growing DTC beauty brand with eight-figure revenues and a mission to redefine beauty for women over 40.We’re seeking a highly organized and analytical Supply Chain Analyst to help k... Show more

 • Promoted

Customer-Focused Logistics Specialist

Champion PetfoodsEdmonton, Division No. 11, CA
Full-time

Become a champion for distributor relationships as a Customer-Focused Logistics Specialist.Manage end-to-end order processes, including compliance and continuous improvement efforts in a hybrid rol... Show more

 • Promoted

Remote Maestro Delivery Lead (Supply Chain)

KinaxisEdmonton, Division No. 11, CA
Remote
Full-time

A leading supply chain technology firm is seeking a Delivery Manager to join their Solution Assurance team.This remote role specializes in solving complex supply chain challenges through the use of... Show more

 • Promoted

Senior ERP Supply Chain Consultant

BDO CanadaEdmonton, Division No. 11, CA
Full-time

Lead transformational ERP projects as a Senior Consultant focused on Microsoft Dynamics 365 F&O.Analyze client needs and optimize supply chain processes for improved results.This senior-level posit... Show more

 • Promoted

Fulfillment Specialist

FastenalEdmonton, Division No. 11, CA
Full-time

Location: 5311 82 Ave NW, Edmonton, AB T6B 2J6.Full-time Shift(s): MON TUE WED THU FRI 8:00am - 5:00pm.Embark on your journey as a Full-time Fulfillment Specialist, where you'll take charge of deli... Show more

 • Promoted

Senior Customs Specialist - Kintetsu World Express

Kintetsu World Expressedmonton, ab, ca
Full-time

Existing Vacancy - Actively Recruiting.Canada’s fastest growing 3PL service providers.With a global network and a commitment to excellence, we deliver world-class logistics solutions to our custome... Show more

 • Promoted

Supply Chain Analyst Enhancing Logistics and Operational Efficiency

GoodMorningEdmonton
Full-time

Elevate your career as a Supply Chain Analyst specializing in logistics optimization.Harness your analytical strengths to enhance warehousing, fulfillment, and last-mile delivery operations.You wil... Show more

 • Promoted

Senior Erp Supply Chain Consultant

BDO CanadaEdmonton, Canada
Full-time

Lead transformational ERP projects as a Senior Consultant focused on Microsoft Dynamics 365 F&O.Analyze client needs and optimize supply chain processes for improved results.This senior-level p... Show more

 • Promoted

Senior Pursuit Specialist

StantecEdmonton
Full-time

A career in transportation is more than bridges, roads, and rail.As we plan, design, and manage projects that move people and goods from Point A to Point B, we create connections that transform our... Show more

 • Promoted

Senior Pursuit Specialist

Stantec Consulting International Ltd.Edmonton, Alberta, Canada
Full-time +1

A career in transportation is more than bridges, roads, and rail.As we plan, design, and manage projects that move people and goods from Point A to Point B, we create connections that transform our... Show more

 • Promoted

Buyer for Supply Chain Management

Johnson Controls, Inc.Edmonton, Division No. 11, CA
Full-time

Join our team as a Buyer focused on Supply Chain Management for our Silent-Aire group.This role emphasizes tactical procurement for commodities and services across the organization.In this position... Show more

 • Promoted • New!

Procurement Specialist - SolutionMall

SolutionMalledmonton, ab, ca
Full-time +1

SolutionMall is a global B2B solution-oriented platform focusing on industrial and engineering project products.We are not a traditional commodity trading marketplace that only sells standard catal... Show more

 • Promoted

Hybrid Strategic Sourcing Specialist Enhancing Supply Chain Operations

LedcorEdmonton
Full-time

Transform procurement processes as a Strategic Sourcing Specialist in a hybrid work environment.Drive cost savings and vendor collaboration while enhancing supply chain effectiveness across North A... Show more

 • Promoted

Senior Customer Success Manager: Procurement & Adoption

ZipHQ, Inc.Edmonton, Division No. 11, CA
Full-time

A leading procurement technology firm in Toronto is looking for a Customer Success Manager to join their rapidly growing team.This role involves managing client relationships and ensuring customer ... Show more

 • Promoted

Senior D365F&SC Supply Chain Functional Consultant – Client Services

KesteEdmonton, Division No. 11, CA
Full-time

This role is responsible for working closely and effectively with Argano’s Managed Services clients, providing troubleshooting and analysis, assessing solutions, and advising our customers on how t... Show more

 • Promoted

Remote Solutions Architect, WMS/TMS & Supply Chain

Open Sky GroupEdmonton, Division No. 11, CA
Remote
Full-time

A global supply chain consulting firm is looking for a Solutions Architect, offering remote work opportunities in the US.You will be responsible for designing applications and mapping technical and... Show more

 • Promoted

Energy Storage Procurement Specialist

CSI Solar Co., LtdEdmonton, Division No. 11, CA
Full-time

A leading solar technology manufacturer is seeking a Procurement Coordinator to support procurement activities for energy storage projects.The ideal candidate will have experience with SAP and a te... Show more