DBA Evening Coordinator

Description

Computer Methods International Corp. (CMiC) is a Software Development firm specializing in enterprise financial and cost management systems designed for the Construction and Engineering industries.

THE OPPORTUNITY

The DBA Evening Coordinator is an entry-level position and the duties and responsibilities (may include, but are not limited to, the following)

Must Requirements

• Ability to process, analyze, and assign / dispatch high volumes of emails / tickets to individual DBAs.
• Communication skills : an absolute must. The ability to pick up a phone and call a customer is an essential part of the job.
• Ability to Multitask : DBA Coordinators often are coordinating lots of tickets / people around at the same time, tracking the progress of the incidents and keeping up with updates is an essential part of the job.
• Problem-Solving Skills : You will need to be able to prioritize the most important situations, and think quickly on your feet.
• Evening shift hours required. The position is to start in the afternoon and work until evening (10 pm).

Certification requirements :

Certifications like ITIL, Six Sigma, and LEAN processes are a big asset

We are looking for a candidate who is technically sound with strong communication and leadership skills.