Bilingual Inside Sales Customer Success Agent (French English)CleanHarbors • Brampton, Ontario, Canada

Bilingual Inside Sales Customer Success Agent (French English)

CleanHarbors • Brampton, Ontario, Canada

13 days ago

Job type

Full-time

Job description

Description

Safety Kleen inBrampton ON is seeking a bilingual (French / English) Inside Sales / Customer Success Agent to work on site at their location in Brampton ON. The Customer Success Agent / Sales is responsible for providing exceptional customer service to their customers with a focus on building customer relationships and cultivating new sales.

Why work for Clean Harbors

Health and Safety is our #1 priority and we live it 3-6-5!
Competitive wages; starting at $25 / hr depending on experience with a robust commission plan
Work schedule : 8 : 30am-5pm (Monday to Friday)
Focus on maintaining sustainability.
Comprehensive health benefits coverage after 30 days of full-time employment
RRSP with company matching.
Opportunities for growth and development for all the stages of your career
Company paid training and tuition reimbursement.

Responsibilities

Consistently meet or exceed weekly and monthly sales targets and goals including profit expectations on all sales transactions and customer referral goals. Create and cultivate a sales pipeline and ensure disciplined management to meet or exceed quotas

Understand the customers business needs and initiatives and apply our environmental solutions in support of their business goals. Suggest products and services that will add value and ensure customers are provided with accurate information and quotes in a timely manner

Order placement entry documentation and tracking; communicate product delivery schedules with customers as appropriate using OM SF other software

Develop and maintain customer records including activities cases orders opportunities and leads as well as ensuring accuracy / currency of customer contact information

Customer issue resolution including payment processing document retrieval account updates order taking escalations etc.

Develop maintain and manage customer relationships at all levels and ensure customer satisfaction in all sales transactions. Follow up with past customers to restore business relationships and look for opportunities to upsell

Cultivate leads for larger more complex accounts or accounts requiring a site visit for the outside sales team

Qualifications

Bilingual : French and English

Candidates must have prior inside sales experience

Required : High School or equivalent General Studies

Experience : 3 to 5 years

Alternative : Alternative combinations of education and experience may be accepted in lieu of degree.

Computer skills - Office 365 and Salesforce typing proficiency ability to use multiple screens

Time management attention to details organizational skills; Active listening; multiple concurrent software use

Excellent written and verbal communication skills; Suggestive selling; Goal oriented; self-motivated

Ability to work / operate in fast-paced environment

Safety-Kleen Systems a Clean Harbors company has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businesses green. We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management parts-cleaning technology and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America allowing us to re-refine more than 150 million gallons each year. Every day we help our customers resolve their waste management needs and reduce their carbon footprint. PROTECTION. CHOICES. PEOPLE. MAKE GREEN WORK

Join our safety focused team today! To learn more about our company and to apply online for this exciting opportunity visit us at thank all those interested in joining the Safety-Kleen team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role. Safety-Kleen Systems a Clean Harbors company is a Military & Veteran friendly company.

Clean Harbors welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

#LI-CR1

Required Experience :

Unclear Seniority

Key Skills

Corrosion Inspection,Correspondent,Data Entry Operation,Elevator Maintenance,AC Maintenance,Jboss

Employment Type : Full-Time

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1

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Bilingual Inside Sales Customer Success Agent French English • Brampton, Ontario, Canada

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