user support technician

13988376 Canada Inc.
Brampton, ON, CA
$29 an hour
Permanent
  • Education :
  • Expérience :

Education

College / CEGEP

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Set up equipment
  • Perform on-site servicing and repair
  • Ensure that systems and equipment are operating efficiently and that proper maintenance and repairs are performed
  • Maintain work areas
  • Maintain, install and troubleshoot a wide variety of broadcast hardware and software

Experience

  • 1 to less than 7 months
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 30 to 40 hours per week
  • 9 days ago
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