Fleet Support Specialist

Job Description

Job Description

Our client in the rail industry is seeking a Fleet Support Specialist to join their team in Brossard.

Join us as Fleet Support Specialist, and you'll be looking at a career-defining role based in Brossard, (QC), CA.

Reporting to the Project Engineering Maintenance Manager, the Fleet Support Specialist role is to ensure that themaintainer and the operator are well supported with regards to rolling stock technical support to ensure fleet reliability and availability.

The Fleet Support Specialist will also act as Alstom's representative directly in the Operation Control Center (OCC) and will assist the various teams on topics related to maintenance, technical issues and on-site coordination of project-related activities.

KEY RESPONSIBILITIES :

• Based in OCC (Operation Control Center), coordinate with the Maintenance Supervisor in charge, the intervention to be done following a service failure.
• Document all failures and ensure service notifications are properly filled.
• Provide regular updates on fleet status throughout the day.
• Provide guidance to intervention agents on rolling stock related technical issues in real time.
• In a preventive manner, using available real-time asset condition monitoring or in the event of a service incident, provide technical advice to the operator to minimize delay minutes in a safe and efficient manner.
• Coordinate train movements with the operator to maximize efficiency for corrective interventions.
• Maintain a good knowledge and understanding of all train systems.
• Using all the available business tools, collate and analyze data from system downloads to report on existing defects, failures, or anomalies to provide the appropriate corrective actions.
• Contribute on improving / sustaining reliability performance of the Rolling Stock, doing background analysis of all data collected.
• Be aware of and support, when required, corporate problem-solving tools e.g., 8D, PDCA etc.
• Ensure work is performed in a safe and professional manner in accordance with the Health & Safety regulations.
• Analyze, filter and dispatch the failure notifications generated by the Operator.
• Support the maintenance planner and supervisor to allocate estimated intervention time.
• Provide shopfloor assistance for engineering activities and investigations.
• At least once a week, assist maintenance troubleshooting activities physically on trains.

REQUIRED PROFILE :

Acara Solutions is committed to ensuring equal employment opportunities for applicants and employees. We are committed to filling open positions using balanced selection criteria to avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation, or any other status protected or required by law

Acara Solutions welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.