Escalation Technical Support Specialist

What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...

The Documentation and Training Specialist in Technical Customer Support is responsible for assisting Support teams by providing, maintaining, and delivering essential, up-to-date, and accurate training and documentation. Overhaul and reorganize content, navigation, and access workflows to ensure Sup...

Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Inte...

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As a Technical Support Specialist, your core focus is to provide top-notch support, conduct product demonstrations, create training materials, and keep up with the latest technologies and trends. Technical Support Specialist I, FME Flow. Safe Software is looking for an FME Flow Technical Support Spe...

You can be a part of our team connecting the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure positive customer experience. We a...

Fortinet is looking for an experienced Technical Support Specialist to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to so...

As a Premium Support Engineer, you will act as a single point of contact for an assigned customer, providing technical support on the OpenText Documentum product suite. This is a Premium Support Engineer role in the OpenText Premium Support team, with a goal to provide the highest level of customer ...

Fortinet is looking for an experienced technical support engineer to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. Previous experience providing technical support, preferably supporting data networking products and/or security products. T...

As a Payment Support Specialist, you'll be the go-to guru for resolving technical hiccups and ensuring smooth transactions! You'll provide specialized support for clients, dive into projects, collaborate across departments, and translate client needs into future product innovations with your technic...