Account Representative

Job Description

Job Description

Moonshot Marketing is a company on the rise, built on innovation, integrity, and an unyielding commitment to excellence. We focus on direct, one-on-one interactions that allow us to connect deeply with clients and build trust.

Our goal is to create meaningful relationships and deliver outstanding service that sets us apart in the industry.

When you join us at Moonshot, you can look forward to :

• A Path to Growth! This role is designed as the first step toward a leadership path. We provide personalized coaching and a clear career trajectory for advancement.
• Versatile Experience! Gain valuable skills through direct customer interactions while sharpening your organizational and compliance capabilities behind the scenes.
• Supportive Work Environment! Become part of a positive and collaborative team that celebrates each other’s successes and fosters a supportive atmosphere.
• Skill Development! Through our training, you’ll develop a deep understanding of customer relationship management, account operations, and effective communication - equipping you for success in this role and future opportunities.
• Competitive Pay & Bonuses! We recognize hard work and offer a competitive performance-based pay with bonuses and incentives.

Average paycheck is $1,100 / week!

Paid Training! We set you up for success with thorough training, so you feel confident from day one.

What do our Account Representatives do :

This entry-level role is the perfect blend of hands-on client engagement and foundational sales and account management experience.

Your primary responsibilities will include :

• Engaging directly with qualified prospects, building strong relationships, and delivering personalized service to meet their needs.
• Managing the day-to-day operations of assigned accounts, ensuring smooth communication and addressing any concerns that arise.
• Tracking and monitoring account progress, managing essential documentation, and ensuring compliance with company standards.
• Maintaining accurate records of customer interactions and transactions, adhering to clear guidelines for reporting.
• Working closely with management to learn account analysis, strategic planning, and customer engagement best practices, preparing you for future leadership roles.
• Acting as a bridge between clients and internal teams, ensuring clear communication and that expectations are met.

Success as an Account Representative is all about the right attitude and skills. Here’s what we’re looking for :

• Strong communication skills with confidence and clarity in interacting with customers, team members, and prospects.
• Problem-solving mindset with ability to understand customer needs and deliver effective solutions while staying calm and focused.
• Strong organizational ability - managing accounts requires attention to detail and effective task management.
• You’re motivated, eager to learn, and excited about opportunities for advancement.
• You value collaboration and know that working together helps everyone succeed.
• Familiarity with CRM tools and standard office software is beneficial.
• Previous experience in customer service or account management is helpful but not required - we provide full training for the right candidate.

Moonshot is looking for motivated individuals eager to grow and build a future with us. Your career growth is as important to us as the impact you make.

We understand that success is built on the passion, drive, and dedication of our team. If you’re ready to launch a career where you’re valued and your growth is prioritized, our company is the place for you.