Director, Digital Products

Director, Digital Products

Posted : 2024-09-24

Closing : Until Filled

Location : Edmonton South (On-site)

We’re on the hunt for an exceptional Director of Digital Products to lead the charge in revolutionizing our digital experience.

This is your chance to make your mark and shape the future of AMA's digital product strategy and roadmap.

As a visionary leader, you will spearhead innovation and drive the development of cutting-edge digital solutions that will delight AMA's members and other stakeholders.

With your deep understanding of digital member experience, you will bridge the gap between member needs and technological innovation, creating the ultimate digital experience.

WHAT YOU’LL DO

• Lead the development and execution of AMA's digital product strategy and roadmap.
• Collaborate closely with the Chief Transformation Officer to ensure alignment with the organization's goals and objectives.
• Work with cross-functional teams to generate and evolve ideas, integrating brand and marketing goals with business objectives.
• Champion the member journey and deliver exceptional digital experiences that meet and exceed member expectations.
• Stay up to date with industry trends and emerging technologies, applying this knowledge to drive continuous improvement and innovation.
• Collaborate with internal and external stakeholders to gather insights, conduct market research, and identify opportunities for growth and enhancement.
• Manage and mentor a team of digital product professionals, providing guidance and support to foster their professional development.
• Drive the successful implementation and adoption of digital products, ensuring seamless integration and a positive user experience.

WHAT YOU’VE DONE

• A proven track record of success in leading digital product strategy and delivery, preferably within a member-focused organization.
• Extensive knowledge and experience in digital member experience, user-centric design, and emerging digital technologies.
• Strong strategic thinking and planning skills, with the ability to translate business objectives into actionable digital product initiatives.
• Excellent leadership and collaboration abilities, with a track record of effectively working with cross-functional teams and stakeholders.
• Exceptional communication and presentation skills, with the ability to influence and inspire others.
• Strong analytical skills, with the ability to analyze data and metrics to drive informed decision-making.
• A passion for continuous learning and staying ahead of industry trends and best practices.
• Bachelor's degree in a relevant field; advanced degree or certifications are a plus.

WHAT YOU’LL GET

• Competitive salary.
• Flexible benefits.
• Outstanding employer-paid Retirement Savings Program.
• Great AMA discounts.
• Unlimited learning opportunities.
• Paid Vacation and other paid time off including a Volunteer Day and Me-Day.
• Flexible work model.

WORK MODEL : In-Office

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

About Us

AMA is a membership organization representing a million Albertans across the province. We offer roadside assistance, travel, registries, insurance, driver education, a member rewards program, community events and more.

But we’re more than our products and services; we’re about a shared commitment to what we call TYLF Treat You Like Friends and Family.

If you’re looking for an inspiring career in a workplace where every exchange comes from a place of genuine care and connection, you’re our kind of people!

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