Lead Application Analyst - CWS / ARM

Lead Application Analyst – CWS / ARM (Community Wide Schedule / Authorisation and Referral Management)

2 Cavendish Square

Full‑time, 37.5 hours per week. Permanent.

As the CWS / ARM Lead, you will be responsible for ensuring the seamless delivery of revenue cycle processes to meet key departmental KPI’s. You will assist in the day‑to‑day operations of the department whilst monitoring the performance of your team through reporting and regular audits, identifying where additional support may be required and recognising high performance. You will drive a culture of continuous improvement through collaboration between colleagues and departments and with external stakeholders, identifying areas for opportunity and removing barriers to success.

What you’ll do

• Dictionary Maintenance : Act as the UK owner of all Meditech Expanse RCSS‑owned dictionaries within CWS / ARM, ensuring all changes are appropriately approved in line with internal governance.
• Complex Rule Building : Design, build and test complex rules (e.g., MIS rules, field maps, data sets) to ensure accurate reimbursement, including troubleshooting and remediation as needed.
• Request Management : Manage and track dictionary requests, ensuring timely completion in accordance with local policies and following up as required.
• Subject Matter Expertise : Serve as a Meditech Expanse SME for the relevant application, providing support, guidance and best practice recommendations to colleagues.
• Stakeholder Collaboration : Work closely with the UK Expanse team, Parallon, Meditech colleagues and stakeholders across RCSS and the wider organisation.
• Best Practice & Standardisation : Promote best practice and standardisation across the UK division, aligning with Parallon standards where appropriate.
• Resource Management : Line management of application analysts including performance management and task assignment.
• Operational Oversight : Provide insight and reporting into service levels, maintain reasonable request turnaround times and user education to promote quality requests.

What you’ll bring

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

Benefits

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our Mission Is Simple, Above All Else We’re Committed To The Care And Improvement Of Human Life, a Clear Statement That Extends To Both Our Patients And Colleagues. To Achieve This, We Live And Breathe Four Core Values :

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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