Data Analyst, Business Intelligence

Req Id : 414567

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we're revolutionizing how Canadians communicate.

If you're ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team.

Summary

The Business Intelligence / Business Performance Optimization team resides within Bell Business Markets (BBM) and is responsible for developing, maintaining and using data to drive insights on customer financials, customer experience and optimization of our operations. The team consists of BI experts for analyzing data, capacity planning management for sourcing and maintaining data, and data scientists for building algorithms, including AI / ML solutions. Our team partners closely with other business intelligence teams within the company and supports primarily our operational teams and digital transformation office with impactful insights that help us continue to transform the business. This candidate will have an active role in analyzing BBM Wireless customer data for the purposes of optimizing our revenue and costs. We are looking for a candidate with an aptitude to create business impacts using data-driven approach. As part of this team, you will have the opportunity to implement the latest practices in analytics and data visualization to provide insights on financials and optimization opportunities.

Key Responsibilities

• Highly analytical with an understanding of the basic principles of working with large and complex data sets within the Wireless business
• Ability to leverage insights and opportunities from data and metrics to build strategies and make recommendations
• Demonstrated initiative, leadership and a passion for learning new skills
• Strong work ethic and persistence in the face of challenges and opportunities
• Demonstrated curiosity and ability to learn quickly, with an ability to manage multiple projects and priorities
• Work with partners within Customer Operations and across Bell to make data-driven business decisions

Critical Qualifications

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information :

Position Type : Management

Job Status : Regular - Full Time

Job Location : Canada : Ontario : Mississauga || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec : Montreal || Canada : Quebec : Verdun

Work Arrangement : Hybrid