Revenue Recovery Package Handler

Primary Job Posting Location

Richmond, British Columbia Canada

Job Summary

The Revenue Recovery Package Handler supports UPS revenue protection by accurately handling, scanning, measuring, and verifying packages to ensure correct billing and compliance with company standards. This role plays a critical part in identifying discrepancies in package data (weight, dimensions, service level) to prevent revenue loss while maintaining safe and efficient operations.

Responsibilities

• Accurately scan, weigh, and dimension packages using approved systems (e.g., NSDS, DWS, handheld scanners).
• Identify and correct billing discrepancies, including incorrect weights, dimensions, service levels, or missing data.
• Ensure packages are processed in compliance with UPS revenue recovery procedures and audit standards.
• Maintain a high level of data accuracy and attention to detail to support revenue integrity.
• Safely lift, move, push, and position packages following UPS safety methods and ergonomics guidelines.
• Communicate effectively with Operations, Clerks, and Supervisors regarding exceptions or system issues.
• Meet or exceed productivity, quality, and valid scan targets.
• Report damaged packages, irregulars, or system issues promptly.
• Maintain a clean, organized, and safe work area.

Qualifications

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

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