Senior Digital Business Analyst

A career as a Senior Digital Business Analyst in the Digital Special Projects team at National Bank means acting as a digital transformation facilitator.

This role allows you to actively contribute to our organization with your analytical mind, process documentation skills, and expertise in workshop facilitation.

Your job

• Collect and document the business needs of stakeholders, supporting prioritization in collaboration with product owners.
• Write business requirements, ensure traceability, and identify dependencies.
• Ensure the delivery of solutions that respect data privacy (Privacy-by-Design).
• Perform analysis of context, impacts, processes, and business rules, while tracing the gaps between the current and future situation.
• Facilitate cross-sector workshops to clarify business issues and scenarios.
• Co-produce and document backlog items in the collaboration tool.
• Understand the scope of the processes to be optimized by proactively planning activities for the various deliverables, as well as being able to present them verbally and graphically
• Define test scenarios and propose a change management strategy.

Your team

Within the Digital Customer Experience sector, you will join a team of 60 talented colleagues, reporting to the Senior Director of Digital Special Projects.

Our team operates in agile "startup" mode, promoting innovation and collaboration.

National Bank values continuous development and internal mobility. Personalized training programs allow you to master your profession and broaden your skills, enriched by access to colleagues with varied and multidisciplinary backgrounds.

Prerequisite

• Expertise in Design Thinking and Process Improvement (BPMN) methodologies
• Experience in business process transformation, continuous improvement and change management in a technological environment
• Knowledge of banking systems and processes
• Proficiency in JIRA and Confluence tools
• Ability to work independently in startup mode.

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas.

Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!!