Head of Quality Assurance (E-commerce Automation)

Head of Quality Assurance (E-commerce Automation)

GB-750 Full-Time Gurugram 10+ years

Group Bayport, a US Headquartered Organization is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operates in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon Earth.

From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization.

While our advanced technology and customer focus are certainly our salient attributes, our true strength comes from our team of 1600+ people.

We are seeking exceptional talent across the board to join us in our exciting growth journey.

For more about Group Bayport, please visit

Group Bayport is a leading player in the custom printing industry, committed to delivering exceptional customer experiences through innovative technology and product solutions.

As we embark on a journey to modernize our e-commerce platforms and backend systems, we are seeking a highly skilled and motivated Head of Quality Assurance to lead our QA efforts with a strong focus on automation.

Position Summary :

As the Head of Quality Assurance, you will be responsible for building and leading a high-performing QA team that ensures the quality, reliability, and performance of our e-commerce platforms.

You will play a critical role in developing and implementing a robust QA strategy, with a strong emphasis on automation to streamline testing processes and improve efficiency.

Key Responsibilities :

QA Strategy & Leadership : Develop and execute a comprehensive QA strategy aligned with our business goals and modernization efforts.

Build a strong QA team and foster a culture of quality across the organization.

• Test Automation : Lead the implementation of automated testing frameworks and tools to ensure efficient and effective testing of our e-commerce platforms.
• Test Planning & Execution : Develop and execute test plans for various e-commerce features and functionalities, including functional, regression, performance, and security testing.
• Quality Metrics & Reporting : Define and track key quality metrics to measure the effectiveness of QA efforts and identify areas for improvement.

Report regularly to stakeholders on QA progress and results.

• Collaboration : Work closely with product, development, and DevOps teams to ensure seamless integration of QA processes into the development lifecycle.
• Continuous Improvement : Continuously evaluate and improve QA processes, tools, and methodologies to ensure we stay at the forefront of industry best practices.
• Mentorship & Development : Guide and mentor QA team members, fostering their professional growth and development.

Qualifications & Experience :

• Bachelor's degree in Computer Science or related field.
• 10+ years of experience in Quality Assurance, with at least 3 years in a leadership role.
• Proven track record of building and leading high-performing QA teams in the e-commerce domain.
• Deep understanding of QA methodologies, tools, and best practices, particularly in automation.
• Expertise in test automation frameworks like Selenium, Cypress, or similar.
• Experience with performance and security testing tools.
• Strong understanding of e-commerce platforms, ideally Magento.
• Familiarity with Agile methodologies and CI / CD pipelines.
• Excellent communication, leadership, and problem-solving skills.

Desired Skills :

• Experience with cloud infrastructure (AWS) and microservices architectures.
• Experience with data analysis and reporting tools.
• ISTQB or similar certification is a plus.

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