Title : Bilingual Claims Administrator
Est. Start Date : July 23, 2024
Contract Period : 1 year
Pay Rate : $23-$24 / hour
Location : Remote
Schedule : Monday to Friday, 8 : 30am-4 : 30pm
Job Description :
- Providing administrative support to the Disability Insurance group, working closely with stakeholders and team members across departments
- Processing Access Requests (file copy requests) by reviewing the request and the consent to identify correct information to send and authority to do so
- Reviewing access requests meticulously and redacting third party information to avoid privacy breach each document is reviewed to ensure it matches the request and authority above
- Privacy Breach incidents are referred to the employee’s leader who handles the resolution and reporting requirements
- Handling emails in several group email inboxes
- Setting up disability claims and / or handling follow-ups for claims
- Handling Client and Control Reports
- Issuing payments for vendor invoices
- Data entry (from claim forms to claims payment system)
- Emailing and / or printing and sending out correspondence to claimants, clients or other stakeholders ensuring that privacy protocols are followed
- Offsite file tracking / search / retrieval
- Assisting with new client onboarding transfer of files
- New hire onboarding - Ordering IT equipment / access, coordinating with manager of new hire
- IT equipment ordering / support for existing employees
Qualifications
- Post-secondary education (college or university level) is preferred.
- Fluent in English and French, verbal and written.
- Strong PC skills with experience using Adobe, Microsoft Office Suite, especially Word and Excel.
- Familiarity with medical terminology is an asset.
- Great attention to detail and comfortable with data entry work.
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