As a member of the distribution center team, the system coordinator provides support and planning for systems related to customer and carrier requests, as well as other Groupe Robert departments.
Schedule : Monday to Friday, 3 : 00 p.m. to 11 : 00 p.m.
Your responsibilities will be as follows :
- Coordinate communications between operations and stakeholders;
- Plan demand scheduling in relation to shipments and goods-in according to crane availability;
- Manage and document system errors with the maintenance team;
- Coordinate and assign tasks to the various parties involved;
- Plan order releases that correspond to the system;
- Guide and assist carriers in making appointments;
- Communicate with customers in the event of problems;
- Validate and question compliance of new customer requests according to contractual agreements;
- Update information in systems according to customer requests;
- Create the necessary documentation related to the receipt and dispatch of merchandise;
- Ensure and apply industry quality standards;
- Any other job-related duties.
In order to join Groupe Robert's team, you must have :
- DEC in a relevant discipline;
- One to two years' similar experience required;
- Good computer skills (Excel, Word, Outlook, etc.);
- Experience with customer service;
- Bilingualism required (spoken and written);
- Able to carry out several mandates at the same time (Versatility);
- Organizational skills;
- Able to manage priorities in a high-pressure environment.
Groupe Robert offers you :
Employer sponsored RRSP - Telemedicine - Team-oriented environment - Attractive professional development opportunities - Group insurance and benefits - Corporate discounts - State-of-the-art systems and equipment - Agile, efficient and innovative company - Safe environment (training, certifications)
Schedules
Evening
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