Mental Health Program Assistant

Salary Details

The salary range for this position is CAD $24.76 / Hr. - CAD $26.38 / Hr.

Job Summary

Come work as a Mental Health Program Assistant with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Mental Health Program Assistant to join the Child Youth Program Administration team in North Vancouver, BC. Apply today to join our team!

As a Mental Health Program Assistant, you will :

• Use considerable tact and diplomacy to provide communication, information and reception services, administrative support functions and other duties relating to various program activities within adult community mental health.
• Answer telephone inquiries, and take messages or direct callers to the appropriate person.
• Greet and check in clients, schedule client appointments as directed, and confirm client appointments.
• Exhibit current working knowledge of applicable computer systems and software programs.
• Word process a variety of material such as correspondence and progress reports utilizing word processing or spreadsheet software.
• Enter client information into database, score client questionnaires according to established procedures, transcribe administrative and clinical correspondence, and collate statistical information.
• Maintain client charts as per established procedures, sort and distribute incoming and outgoing mail, and engage in on-going team planning and quality improvement activities.

Qualifications

Education & Experience

Knowledge & Abilities

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.