Surveillance Operator (PT)

Are you looking for an exciting opportunity in the casino industry? Do you have a keen eye for detail and a passion for maintaining safety and security? If so, we want you to join our team as a Part-time Surveillance Operator at Red Deer Resort & Casino.

At Red Deer Resort & Casino, we pride ourselves on providing a safe and enjoyable environment for our guests and employees alike. As a leading casino destination, we are dedicated to upholding the highest standards of security and surveillance to ensure the integrity of our operations.

Summary

Under the direction of the Surveillance Manager & Surveillance Supervisor, the Surveillance Operator is responsible, including but not limited to, monitoring surveillance footage to ensure the security and integrity of casino operations, staff members and our guests and patrons. This position ensures compliance with Alberta Gaming, Liquor & Cannabis Commission (AGLC) and house regulations. This involves promptly reporting any irregularities or disturbances to your manager or security team for investigation.

Essential Duties and Responsibilities

• Monitor live video feeds to identify and report any suspicious or unauthorized activity on the casino floor, gaming areas, and other designated areas.
• Maintain strict confidentiality is essential for this role.
• Conduct routine visual patrols and observations with the use of the surveillance system to maintain vigilance and detect potential security breaches or violations of company policies.
• Operate advanced surveillance equipment and software to capture and record footage for review and investigation.Collaborate with security and management teams to respond promptly to incidents, emergencies, and other security-related concerns.
• Observes participants in table games to detect cheating, identify rule violators, and monitor persons designated as suspicious or 'persons of interest'.
• Maintain accurate and detailed records of observations, incidents, and actions taken during shifts.
• Adhere to all company policies, procedures, and regulatory requirements related to surveillance and security operations.
• Perform any additional tasks as required or instructed to ensure the overall success and smooth operation of the casino.

Education, Qualification and Requirements

Work Environment

Hours of Work

Please note that this job description indicates the minimum level of qualities, skills and / or abilities deemed necessary to perform the job competently. The duties, responsibilities and activities may change at any time with or without notice. The employee may be required to perform other job-related assignments as requested.

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