Director of Credit

New Value Solutions is recruiting a Director of Credit on behalf of our client, a major global firm, to spearhead their credit and accounts receivable strategy - driving efficiency, accuracy, and profitability for the credit department.

This is a permanent job.

Responsibilities :

• Building and maintaining collaborative and productive relationships within the organization.
• Identifying and supporting operational performance improvement initiatives and leveraging technology to increase efficiency.
• Leading the divisional Credit Managers.
• Providing direction and oversight of processes impacting cash collections and customer statements.
• Create a culture of excellence in accounts receivable follow-up efforts guided by best practices, industry standards, and timely and relevant insights based on trends.
• Prepare annual statement of goals and objectives for the team, including the method for measuring / tracking success of those goals and lead efforts that drive performance.
• Follow up on routine daily, weekly, and monthly responsibilities of managers including assistance with identifying larger trends negatively impacting departmental performance and create action plans to remediate emerging issues.
• Manage relationships with operations partners, ensuring policies and procedures are being followed to maximize revenue and collections and coordinating meetings to troubleshoot issues.
• Develop and implement credit and collections policies and procedures in line with company objectives and industry standards.
• Drive process enhancements and automation projects, working cross-functionally with the relevant stakeholders to streamline operations.
• Monitor and report on accounts receivable status, aging, and collections activities. Provide regular updates on key metrics to Senior Management and make data-driven recommendations for improvement.
• Prepare and present monthly and quarterly reports on credit and collections performance, highlighting areas for improvement.
• Negotiate payment plans and settlements with delinquent customers, initiating legal actions when necessary.
• Conduct regular reviews of customer credit limits to ensure that they are in accordance with company policy and are reasonable in the circumstances.
• Continuously review and improve the processes related to the generation and distribution of customer statements to improve accuracy and timeliness.

Requirements :

• Bachelor's Degree in Business, Accounting, Finance, or a related field is required.
• Minimum of 10+ years of experience in Accounting / Billings / Collections, with at least 7 years in a people management role.
• Strong knowledge of accounting principles, billings operations, credit analysis, and collections techniques.
• Proficiency in ERP systems and MS Office (especially Excel).
• Proven ability to design and optimize invoice-to-cash processes.
• Experience with process automation and systems integration.
• Candidates must possess and maintain a valid passport and be available to travel; limited travel from time to time will be necessary depending on the level and location of business issues.
• Demonstrated ability to lead and motivate high-performing, customer-focused teams in both local and remote locations.
• Excellent organizational abilities, attention to detail, and strong written and oral communication skills.
• Ability to prioritize tasks, solve problems, take initiative, and maintain confidentiality of sensitive information.

If you have this expertise, and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those candidates who are shortlisted will be contacted.