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Financial Service Representative
Financial Service RepresentativeMoney Mart • Cambridge, Region of Waterloo, CA
Financial Service Representative

Financial Service Representative

Money Mart • Cambridge, Region of Waterloo, CA
30+ days ago
Job type
  • Full-time
Job description

At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment! Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals.

With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives.

As a company, we are committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it's about fostering a culture where everyone can thrive and contribute their unique perspectives.

Job Description

We are seeking a Financial Service Representative to join our team. The successful candidate will split time between our Cambridge and Guelph locations - mobility is required.

During a typical day, you will :

  • Deliver results on store profitability goals
  • Provide a quality customer sales experience through efficient execution of all customer transactions
  • Determine customers' needs and provide them with solutions that satisfy those needs
  • Handle cash and accurately enter transactions into the system
  • Contact customers over the phone with past due balances and negotiate payment terms and schedules
  • Complete all documentation accurately
  • Follow safety, security, and compliance requirements

Requirements

Successful candidates will :

  • Be sales driven
  • Have a minimum of one year of financial services and sales experience
  • Have a passion for customer service
  • Have previous cash handling experience
  • Have a high school diploma or equivalent
  • What We Offer

    We offer :

  • Market competitive pay
  • Monthly bonus potential based on operational success
  • Comprehensive medical and dental benefits
  • Competitive paid time off
  • Group retirement options
  • Education reimbursement program
  • Exclusive perks through Perkopolis
  • Free company services, including cheque cashing and money orders
  • Discounted company services, including foreign exchange and Koodo services
  • Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process.

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    Financial Service Representative • Cambridge, Region of Waterloo, CA

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