Administrative Specialist
Responsibilities : CRM Management
CRM Management
- Maintain CRM to ensuring client information and data is up to date and recorded accurately and in detail, daily activities noted, and all sales processes have been logged and completed.
- Support sales management manager to maintain the dashboards and reports.
- Act as a primary point of contact for sales team for CRM inquiries, assistance, and reporting needs as required.
Documentation and Filing :
- Maintain all files and records and adhere to all company policies, procedures, and SOPs.
- Organize and complete all necessary paperwork and ensure customer files and contracts are concise, complete and well maintained.
- Provide administrative support to the sales team.
- Compile reports for office and travelling expenses.
Sales Support :
- Assist in coordinating meetings, organizing events, and tracking project progress.
- Any other duties / responsibilities as assigned by management
Qualifications :
- A Diploma or Bachelor's degree or equivalent experience preferred
- Ideal candidates have prior experience in sales operations, preferably within manufacturing industry or a multi-national company
- At least 1 to 3 years work experience or similar roll
- Advanced level of proficiency with MS Excel, Word, and Outlook required
- Detail-oriented with strong organizational skills
- Exceptional communication and problem-solving skills required
- Individual contributor and great team player
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