Starbucks Shift Leader

About this

Opportunity

The University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.

Job Summary

The Bookstore is the University's one-stop shop for books, supplies and stationery, clothing and giftware. In addition, The Bookstore Starbucks location provides coffee and a variety of snacks. The Bookstore offers services to faculty, students, staff, members of the local community, and is part of a greater community of campus service providers

Reporting to the Starbucks Manager, this position assists the Starbucks Operations Supervisor in supervising the daily operation in the high volume Starbucks located at the lower level of the bookstore. The Shift Leader is responsible for daily supervision of baristas in the Operations Supervisor's absence and assists in training of café employees. In addition, the Shift Leader prepares food and beverages, operates the cash register, operates the coffee machines, and completes light manual duties.

Job Requirements

Skills :

• Excellent interpersonal skills and a service oriented attitude
• Cash handling accuracy
• Ability to work independently and within a team environment
• Strong supervisory, interpersonal, customer service and training skills
• Excellent communication skills, with the ability to address customer complaints

Specialized Knowledge / Education :

Experience :

Territory Acknowledgement : We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm / Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

Equity Statement : UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups.

Accessibility Statement : If you anticipate needing accommodations for any part of the application and hiring process contact : uviccareers@uvic.ca Any personal information provided will be maintained in confidence.

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